速卖通开店销售商品遇到换货很正常,尤其是经营服装鞋包一类的产品,由于货物的尺码,色差等问题导致的换货是很常见的。那么,如果买家在购买商品之后发现商品不适合需要换货,卖家要如何给买家发送换货邮件呢?

对于速卖通的卖家来说,换货总好过退货,退货将会影响店铺的相关评分,降低店铺的等级。因此,如果买家对我们的产品并不是由于质量问题的不满意,最好还是提醒买家换货。接下来小编将会为各位卖家分享一下给买家的换货邮件要怎么写。


Dear customer,


I am very glad that you choose our shop in the vast crowd, and I am also very happy to be able to provide service for you. However, as our products can not meet your needs, we suggest you choose other styles.


Don't worry, we will provide you with the freight of the replacement, you can freely choose the products you want. The replacement link is as follows::XXXXXXXXXXX.


Wish you a happy life!


XXX,2021/1/1.