收到款项或信用证后，业务员开始组织生产或发货。在采用CIF和CFR发货前，在货款已经通过T/T方式结清的情况下，卖家要及时租船订舱，并安排报关、通关事宜。发货后，业务员要向客户提供商业发票和装箱单，供客户在目的港清关时使用。下面将分情况介绍发货前后业务员应该注重的工作环节。
在采用FOB 和T/T方式付款的情况下，卖家应该及时和客户指定的货运代理进行物流的对接。而在采用信用证方式付款的情况下，卖家应该在发货后，凭信用证上规定的发票、装箱单等单据找议付行议付货款。下面以采用CIF 和 CFR 发货前货款已经通过T/T方式结清的情况为例，列举业务员应该和客户沟通的事宜。
在生产过程中，业务员应及时跟踪生产进度并向客户汇报。生产进度的汇报包括产品生产过程中的照片，已经完成和即将进行的生产工序，预计完工时间，是否可以在合同期内发货等内容。
示例如下。
Dear xxx,
One week no contact. How are you?
I am writing with regard to the production progress of your order No.518-A. With my pleasure the production is going on very smoothly. Attached please find the picture of the processed articles. Nearly half work has been done. It is estimated in two more weeks the whole work can be finished. A trial video will be shot for you to examine the quality of the machine before its delivery. Our logistics company will make the voyage booking one week before the shipment. More information will be updated and keep further contact. With my best regards, xxx
