由于货物发货不当的道歉信的示例如下。
Dear xxx,
Thank you for your letter of 26 January.
I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your future orders. Although for the last order we adopted effective remedy methods to minimize the loss to your side, we want to make sure this mistake will not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe we can serve your company better and help your operations run more smoothly with this safeguard.
Please contact us if there are any additional points you would like us to include. With my best regards,
xxx
