配送来自其他销售渠道的订单（多渠道配送）

多渠道配送 (MCF) 是亚马逊物流 (FBA) 的一项计划。借助多渠道配送，亚马逊可将您的库存储存在我们的运营中心。当您在您自己的网站或其他电子商务网站上销售商品时，亚马逊将对商品进行分拣、打包并将它们配送给买家。

您可以使用卖家账户中的工具创建发往亚马逊的多渠道配送货件、提交订单以便亚马逊配送，以及管理针对这些订单的客户服务。借助多渠道配送，您可以扩大业务规模，并妥善应对销售旺季订单剧增的情况。您还可以为买家提供次日达和隔日达服务。

借助多渠道配送，您可以选择让买家将货退给您自己，或退至亚马逊运营中心并退回到您的库存中。您随时可以请求将库存商品退还给您。

您可以使用多渠道配送自动配送您的亚马逊物流库存。如果您有专业销售账户，则可以发布尚未在亚马逊上销售的多渠道配送库存。有关更多信息，请参阅发布亚马逊物流商品。

重要： 如果您使用多渠道配送自行配送订单，您将没有资格获得丢失或残损库存的赔偿。要获得这些赔偿，您可以发布亚马逊物流商品。

费用

有关多渠道配送费用的更多消息，请参阅多渠道配送订单的配送费用。

亚马逊官网原文详情：   

Fill orders from other sales channels (Multi-Channel Fulfillment)

Multi-Channel Fulfillment (MCF) is a program within Fulfillment by Amazon (FBA). With MCF, Amazon stores your inventory in our fulfillment centers. When items sell on your own site, or on another ecommerce site, Amazon picks, packs, and ships them to your customers.

Use the tools in your seller account to create MCF shipments to Amazon, submit orders for Amazon to fill, and manage customer service for those orders. With Multi-Channel Fulfillment you scale your business and manage spikes in orders during peak seasons. You can also offer customers one- and two-day delivery options.

With MCF, you can choose to have returns sent back to you or back to Amazon fulfillment centers and returned to your inventory. You can request to have your inventory returned to you at any time.

Your FBA inventory can be fulfilled automatically using MCF. If you have a Professional selling account, you can list your multi-channel fulfillment inventory without making it available for sale on Amazon. For more information, see List Products for Fulfillment by Amazon.

Important: If you use MCF as a way to fulfill orders yourself, you will not be eligible for reimbursement for lost or damaged inventory. To be eligible for these reimbursements, you can List products for Fulfillment by Amazon.

Fees

For more information about fees for Multi-Channel Fulfillment, see Fulfillment Fees for Multi-Channel Fulfillment orders.

文章来源：亚马逊官方网站