暂时优先接收特定品类的商品入库

我们会继续集中有限的人力处理买家目前最急需的商品,同时在运营中心遵循保持社交距离的指导,以保护员工的健康和安全。

4 月 5 日之后,我们将仍然只能优先接收部分商品,但我们会逐渐增加更多可入库的商品。鉴于人力有限,我们将逐一增加商品。我们更新了卖家平台中的“补充库存”页面和“补货报告”,以便您查看哪些商品符合创建货件的要求。我们在确定商品是否符合要求时会考虑多项因素,包括买家目前需求量高的商品、库存的当前存量和在途数量、运营中心人力,以及我们能否在遵循最新健康指导的前提下处理您的商品。

随着我们有能力接收更多的商品,我们将定期更新“补充库存”页面和“补货报告”。

注意: 亚马逊(包括我们的支持专员)目前没有更多信息可以分享。

常见问题

我可以将哪些商品发给亚马逊物流

我们将继续优先接收家庭必需品、医疗物资及其他需求量高的商品入库。在确定哪些商品可以发往亚马逊运营中心时,我们会考虑多种因素,包括买家现在需求量高的商品、库存的当前存量和在途数量、运营中心人力,以及我们能否在遵循卫生主管部门颁布的指南的前提下处理您的商品。

会在 2020 年 4 月 5 日恢复正常运营吗?

鉴于新型冠状病毒肺炎疫情带来的影响还在不断变化,我们无法确定完全恢复正常运营的确切日期。但我们会在确保运营中心能够处理优先级高的商品的前提下,尽可能接收更多的商品。

“补充库存”页面上的商品列表多久更新一次? 我应何时再次查看?

我们会定期更新此列表。我们建议您根据您的业务审核周期查看此页面或补货报告,确定是否可以补货。

亚马逊是否对自营商品采取类似措施?

是的。

如果我有货件正在运输途中,该怎么办?

我们将正常接收已发运的货件。

我认为我的商品是家庭必需品和/或医疗物资,但却无法在系统中完成向运营中心发货的操作。我该怎么办?

我们会根据商品信息确定商品是否为家庭必需品和/或医疗物资。目前,我们不接受对商品进行重新分类的请求。

我可以继续通过卖家自配送渠道销售不属于家庭必需品或医疗物资的商品吗?

可以。

如果我的库存绩效指标 (IPI) 分数因此下降,会怎么样?

我们会充分考虑这一变化可能对您的库存绩效指标分数和下季度仓储限制额度造成的影响,并制定相应对策。


亚马逊官网原文详情:   

Temporarily prioritizing products coming into our fulfillment centers

We continue to focus our available capacity on the highest priority products that customers need at this time, while also adhering to social distancing guidance within our fulfillment centers to keep our employees safe and healthy.

While we will continue prioritizing the products we can receive beyond April 5, we are now able to broaden the list. Given our constrained capacity, we are doing this on an item-by-item basis. We have updated the Restock Inventory page and Restock report in Seller Central so you can check which products are eligible for shipment creation. We consider many factors when determining eligibility, including high-demand products customers need now; current inventory levels and inventory in transit; fulfillment center capacity; and our ability to adhere to the latest health guidelines.

We will regularly update the Restock Inventory page and the Restock report as capacity allows us to receive additional products.

Please note that Amazon (including our Support Associates) does not have additional information to share right now.

Frequently asked questions

What products am I able to ship to FBA?

We continue to prioritize household staples, medical supplies, and other high-demand products coming into our fulfillment centers. We consider many factors when determining which products can be sent to our fulfillment centers, including high-demand products customers need now; current inventory levels and inventory in transit; fulfillment center capacity; and our ability to adhere to guidelines from health authorities within our fulfillment centers.

Will you be restoring regular operations on April 5, 2020?

Given that the impact of COVID-19 is still developing, we do not have an exact date when operations will be fully restored. Instead, whenever possible we will allow more products to be received, while still ensuring our fulfillment centers are able to process high-priority products.

How often will you be updating this list on the Restock Inventory page? When should I check back?

We will update this list regularly. We encourage you to check the page or report, based on your business’s review cycle, for restocking actions.

Is Amazon taking similar steps for retail products?

Yes.

What if I already have a shipment on its way?

Completed shipments will be received.

I believe my product is a household staple and/or a medical supply, but I am not able to send it to a fulfillment center. What should I do?

We determine if a product is a household staple, a medical supply or both based upon the listing. At this time, we are not accepting requests to re-classify listings.

Can I still sell non-household staples or medical supplies through merchant-fulfilled channels?

Yes.

What happens if my Inventory Performance Index (IPI) score falls because of this?

We are working diligently to account for this change in your IPI score and in storage limits for the following quarter.

文章来源:亚马逊官方网站