卖家自配送 Prime 配送要求

当您为卖家自配送 Prime 启用一个配送模板时,该模板将自动配置默认的最低设置,包括移除“加急配送”选项以及要求对美国大陆(本土 48 个州)提供免费标准配送。目前,您还可以添加可选的配送方式(例如自由经济型配送或国际配送选项)或编辑某些卖家设置的运费(请参阅下面的表 1)。

表 1 详细介绍了买家需要为各种 Prime 配送方式支付的费用。

配送方式Prime 买家非 Prime 买家
隔日达 – 美国大陆(2 至 3 个工作日)免费卖家设置运费

标准配送 – 美国大陆(3 至 5 个工作日)

标准配送 – 阿拉斯加、夏威夷、波多黎各(4 至 8 个工作日)

标准配送 – 美国保护国/地区、APO/FPO(2 至 28 个工作日)

免费

免费

卖家设置运费

免费

卖家设置运费

卖家设置运费

自由经济型:(3 至 10 个工作日)免费免费

Prime 和非 Prime 地区的 Prime“隔日达”

“隔日达”目前仅面向美国大陆的 Prime 买家。配送到阿拉斯加、夏威夷或美国保护国/地区的 Prime 卖家必须提供免费的标准配送,而不是免费的“隔日达”。作为会员权益的一部分,Prime 买家应该获得有区别的服务,因此不应该为非 Prime 会员提供免费的“隔日达”和“当日达”。

在启用 Prime 配送的模板上,“隔日达”选项仅面向启用 Prime 的地区。没有配置 Prime 配送优惠的地区无法启用“隔日达”。美国大陆的非 Prime 地区仍需提供免费的标准配送。

选择“隔日达”的卖家自配送 Prime 订单承诺两个工作日送达,这意味着在星期五截止时间之前所下的订单承诺在下星期二送达。

有关更多示例,请参阅下表:

下单时间(在截止日期之前)送达给买家的时间
星期一星期三
星期二星期四
星期三星期五
星期四下星期一
星期五下星期二
星期六下星期三
星期日下星期三

Prime 商品的非优先配送选项

对于分配到 Prime 配送模板的商品,如果买家为其选择了标准配送或自由经济型配送,那么无论买家在下单当天的什么时间下单,处理时间(配送延迟)均为 1 个工作日。这意味着您为 Prime 配送模板上的商品设置的任何自定义备货时间都将被忽略(即使配送到非 Prime 地区),而且采用非优先配送选项的订单的承诺发货日期和承诺送达日期将延迟一个工作日。

卖家自配送 Prime 试用期

因为 Prime 标记在试用期内不会向买家显示,所以选择“隔日达”的所有买家(包括 Prime 和非 Prime 买家)都需要支付您为非 Prime 买家配置的“隔日达”费用。但是,注册卖家自配送 Prime 后,Prime 买家就可以免费享受“隔日达”服务。

订单截止时间和操作时间

对于在每周一到周五收到的、买家选择了“隔日达”或“当日达”的卖家自配送 Prime 订单,只要买家在您的截止时间之前下单,您就应该在当天配送。要查看截止时间,请参阅“隔日达”要求和“当日达”截止时间。在该截止时间之后收到的订单应在下一个工作日配送。

如上文“Prime 商品的非优先配送选项”部分所述,买家选择了标准配送或自由经济型配送的订单应在下一个工作日配送,无论下单时间如何。

配送节假日

配送日期基于工作日(周一至周五,非日历日),不包括以下美国节假日:

  • 元旦

  • 马丁路德金纪念日

  • 阵亡将士纪念日

  • 总统日

  • 独立日

  • 劳动节

  • 哥伦布纪念日

  • 退伍军人节

  • 感恩节

  • 圣诞节

重要:

  • “当日达”目前仅在部分城市提供。

  • 创建 Prime 模板时,卖家需要为美国大陆的所有地区提供免费的标准配送(3-5 天),即使该地区不符合 Prime 条件。

  • 启用 Prime 的配送模板可以选择提供经济型配送、“当日达”和国际配送。

  • 对卖家自配送 Prime 的配送模板禁用了加急配送。


 亚马逊官网原文详情:

Seller Fulfilled Prime shipping requirements

When you enable a shipping template for Seller Fulfilled Prime, the template will automatically configure the default minimum settings, including removing the Expedited Shipping option and requiring free Standard Shipping to the continental United States (the lower 48 states). You can also add optional shipping methods such as Free Economy or International shipping options or edit certain seller-set ship rates (see Table 1 below) at this time.

Table 1 details what customers will have to pay for all Amazon Prime Shipping methods.

Shipping methodPrime customersNon-Prime customers
Two-Day – Continental US (2-3 Business Days)FreeSeller-set rates

Standard – Continental US (3-5 Business Days)

Standard – Alaska, Hawaii, Puerto Rico (4-8 Business Days)

Standard – US Protectorates, APO/FPO (2-28 Business Days)

Free

Free

Seller-set rates

Free

Seller-set rates

Seller-set rates

Free Economy: (3-10 Business Days)FreeFree

Prime Two-Day Shipping for Prime and Non-Prime regions

Two-Day Shipping is currently only available to Prime customers in the continental United States. Prime sellers shipping to Alaska, Hawaii, or US Protectorates must offer free Standard Shipping instead of free Two-Day Delivery. Prime customers expect to receive a differentiated level of service as part of their membership, so Two-Day Shipping and Same-Day Delivery should not be free for non-Prime members.

On Prime-enabled shipping templates, Two-Day Shipping options are only available for Prime-enabled regions. Regions that are not configured for Prime shipping benefits can’t be enabled for Two-Day Shipping. Non-Prime regions in the continental United States are still required to offer free Standard Shipping.

Seller Fulfilled Prime orders with Two-Day Delivery have a two business day promise, which means orders placed before your cut-off time on Friday will be promised to arrive the following Tuesday.

For more examples, refer to the table below:

Day ordered (before cutoff)Delivery day to customer
MondayWednesday
TuesdayThursday
WednesdayFriday
ThursdayThe following Monday
FridayThe following Tuesday
SaturdayThe following Wednesday
SundayThe following Wednesday

Non-Premium Shipping Options for Prime offers

When customers select Standard or Free Economy shipping for your products that are assigned to a Prime shipping template, the handling time (fulfillment latency) will be 1 business day, regardless of the time of day when the order is placed. This means that any custom lead time you have set will be ignored for products on Prime shipping templates, even when shipping to non-Prime regions, and the promised ship date and promised delivery date for orders with non-Premium ship options will be delayed by one business day.

Seller Fulfilled Prime trial period

Since the Prime badge is not displayed to customers during the trial period, all customers – both Prime and non-Prime – who select Two-Day Delivery will pay the rate that you configure for Two-Day Delivery to non-Prime customers. However, once enrolled in Seller Fulfilled Prime Two-Day Shipping becomes free to Prime customers.

Order cutoff times and operational hours

Seller Fulfilled Prime orders where the customer selects Two-Day or Same-Day Delivery are expected to ship on the day the order is received every Monday through Friday, as long as the customer places the order before your cutoff time. To review cutoff times, visit Requirements for Two-Day Shipping, and Same-Day Delivery cutoff times. Orders received after the cutoff time will be promised to ship the next business day.

As noted above in the section “Non-Premium Shipping Options for Prime offers,” orders where the customer selects Standard Shipping or Free Economy will be promised to ship on the next business day, regardless of the time the order is placed.

Shipping holidays

Shipping dates are based on business days Monday through Friday (not calendar days), excluding the following U.S. holidays:

  • New Year's Day

  • Martin Luther King Day

  • Memorial Day

  • President’s Day

  • Independence Day

  • Labor Day

  • Columbus Day

  • Veteran's Day

  • Thanksgiving Day

  • Christmas Day

Important:

  • Same-Day Delivery is currently only available in select cities.

  • Free Standard Delivery (3-5 days) is required for all regions in the continental United States when creating a Prime template, even for regions that are not Prime-eligible.

  • Economy shipping, Same-Day Delivery, and International Delivery are optional on Prime-enabled shipping templates.

  • Expedited shipping is disabled for Seller Fulfilled Prime shipping templates.

 文章来源:亚马逊官方网站