搜索订单

在【管理订单】工具中,您可以使用以下筛选条件来搜索订单:

追踪编码承运人提供的包裹追踪编码
ASIN亚马逊商品编码


用于识别我们目录中的商品。
买家电子邮件亚马逊提供的地址,可在“联系卖家”表单中查看。
商品编码亚马逊提供的值,用于识别商品。
SKU库存单位。

您的商品编码


订单编号亚马逊为每个订单创建的唯一编号。
商品名称您为商品创建的名称。
订单配送方配送方式,亚马逊配送 (FBA) 或卖家自行配送。
订单状态包括“等待中”、“未配送”、“已配送”、“已取消”和“全部”订单。
日期范围在所选日期范围内创建的订单。

注意: 订单可在【管理订单】页面上保留最多 365 天。如果您需要更早的订单信息,请联系卖家支持。

销售渠道

通过亚马逊网站(如 Amazon.com 或 Amazon.co.uk)或非亚马逊网站(如贵公司网站)所下的订单。


注意: 此筛选选项仅在您使用一个卖家账户在多个渠道上销售时显示。


默认搜索设置

默认搜索设置显示最近七天内所下的全部订单。您可以创建并保存自己的默认搜索设置,以确保每次返回页面时,订单列表会显示相同的结果。

要保存、删除或替换默认搜索设置,请遵循以下相应说明:

保存要保存您想定期使用的搜索,请在搜索设置下选中【设定为我的默认订单视图】。
删除要删除已保存的搜索,请单击【清除所有筛选条件】。默认设置将恢复为在最近七天中所下的全部订单。
替换要替换已保存的搜索,请先创建一个新搜索,然后在结果页面上选中【设定为我的默认订单视图】。


基本搜索

使用基本搜索功能按以下步骤查找订单:

  1. 从第一个下拉列表中选择一个搜索筛选条件。

  2. 根据您在第 1 步选择的设置,在第二个方框中从下拉列表中选择一个值,或者在文本框中输入关键词。

    重要: 必须按照 000-1234567-1234567 的格式输入订单编号。否则,您将收到出错消息“未找到订单编号”。


  3. 请在第三个方框(如可用)的下拉列表中选择一个日期范围。

  4. 单击【搜索】。订单列表上汇总了您的搜索条件。


高级搜索

使用【高级搜索】功能进行更详细的搜索:

  1. 单击【高级搜索】。

  2. 从以下搜索选项的任意组合进行选择:

    选项描述
    【搜索:】从下拉列表中选择一个值,然后在文本框中输入适当的关键词。

    重要: 必须按照 000-1234567-1234567 的格式输入订单编号。否则,您将收到出错消息“未找到订单编号”。

    【日期: 】选择【订单日期】或【预计配送日期】。【范围】选项随所选的日期值变化。

    注意: 订单可在【管理订单】页面上保留最多 365 天。如果您需要更早的订单信息,请联系卖家支持。

    【订单状态:】选项随所选的日期值变化。
    【订单配送方: 】配送方式:由卖家或亚马逊物流配送,或者由二者共同配送。
    【销售渠道: 】在亚马逊网站或非亚马逊网站上购买。

    注意: 此高级搜索选项仅在您使用一个卖家账户在多个销售渠道上销售商品时显示。

    【排序方式: 】结果的排列顺序。


亚马逊官网原文详情:   

Search orders

In the Manage Orders tool, you can search for orders using the following filters:

Tracking IDCarrier's tracking ID for the package.
ASINAmazon Standard Identification Number.

Identifies a product in our catalog.
Buyer EmailAmazon-derived address, viewable on the Contact Customer form.
Listing IDAmazon-derived value for identifying a listing.
SKUStock keeping unit.

Your product identifier.



Order IDUnique Amazon-created identifier for an order.
Product NameThe title you created for your product.
Fulfilled ByFulfillment method, either Amazon-fulfilled (FBA) or seller-fulfilled.
Order StatusIncludes Pending, Unshipped, Shipped, Cancelled, and All orders.
Date RangeOrders created in the selected range of days.

Note: Orders remain available on the Manage Orders page for up to 365 days. If you need older order information, contact Seller Support.

Sales Channel

Orders placed through an Amazon website, such as Amazon.com or Amazon.co.uk, or a non-Amazon website, such as your company site.



Note: This filtering option will only appear if you sell on multiple channels using a single seller account.


Default search settings

The default search setting is all orders placed in the last seven days. You can create and save your own default search setting, so that every time you return to the page, the orders list displays the same results.

To save, remove, or replace a default search setting, follow the corresponding instructions:

SaveTo save a search that you want to use regularly, check Make this my default order view, below the search settings.
RemoveTo remove a saved search, click Clear all filters. The default will return to all orders placed in the last seven days.
ReplaceTo replace a saved search, first create a new search, then on the results page, check Make this my default order view.


Basic Search

Find orders using the Basic Search capabilities by following these steps:

  1. Select a search filter from the first drop-down list.

  2. Depending on your selection in Step 1, in the second box, either select a value from the drop-down list or enter keywords in the text box.

    Important: Order IDs must be entered in the format 000-1234567-1234567. Otherwise you will receive an "Order ID not found" error message.

  3. When available, in the third box, select a date range from the drop-down list.

  4. Click Search. Your search criteria is summarized above the orders list.


Advanced Search

Use Advanced Search to conduct a more detailed search:

  1. Click Advanced Search.

  2. Choose from any combination of the following search options:

    OptionDescription
    Search:Select a value from the drop-down list and enter the appropriate keywords in the text box.

    Important: Order IDs must be entered in the format 000-1234567-1234567. Otherwise, you will receive an "Order ID not found" error message.

    Date:Select Order date or Expected ship date. Range options vary depending on which date value is selected.

    Note: Orders remain available on the Manage Orders page for up to 365 days. If you need older order information, contact Seller Support.

    Order Status:Options vary depending on which date value is selected.
    Fulfilled By:Fulfillment method: either seller-fulfilled, Fulfilled by Amazon, or both.
    Sales Channel:Purchased on Amazon website or a non-Amazon website.

    Note: This advanced search option will only appear if you sell on multiple sales channels using a single seller account.

    Sort by:Order in which to sort the results.

文章来源:亚马逊官方网站