wish平台:中邮运费上涨常见问题解答


为了应对2018年6月1日开始的中邮资费上涨,帮助wish平台商户避免潜在运营成本损失,Wish将为使用过中邮及受其影响的相关物流服务商*的促销产品自动上调运费。

wish商户可随时自行调整非促销产品运费,调整方法包括手动、CSV文件上传或API。

在世界标准时间2018年5月29日00:00至2018年6月2日00:00期间,Wish将对所有促销产品运费自动进行上调。

wish平台鼓励商户审核并更新其促销产品的运费,以便使所设运费准确反映实际运费。如果产品运费未能准确反映物流服务商/物流产品更新后的实际运费,将面临产品展现量被降低的风险。

如何确定自动上调运费的金额?

自动上调运费将考虑促销产品的下列信息:

  • 产品已记录重量的中位数(如果没有重量记录,以平均订单金额为准)

  • 使用中邮及受其影响的相关物流服务商*的历史订单履行记录

  • 平邮/挂号物流选择取决于产品是否需符合确认妥投政策。确认妥投政策要求必须提供最后一公里(挂号)物流信息。

受2018年6月1日中邮资费上涨影响的相关物流服务商有哪些?

受影响的相关物流服务商包括:中国邮政小包、Wish邮-中国邮政小包、4PX、安骏物流、CNE全球速达、出口易、ECFirstClass、飞特物流、OWE万欧国际、三态速递、顺丰国际、中外运、UBI利通智能包裹、万邦物流、燕文物流、云途物流。

如何查看自动更新之前的运费?

运费自动上调后,商户可在单个产品的“国际运费设置”页面通过“自动更新前的运费”查看之前的运费,或者联系客户经理了解更多信息。

wish商户官网原文详情:


ChinaPost Shipping Price Increase (June 1st 2018) FAQ


To address the planned June 1, 2018 ChinaPost shipping price increases and to help merchants avoid potential disruption to operations, Wish will be automatically increasing shipping prices for promoted products that were historically fulfilled with ChinaPost and related affected carriers*. Merchants may adjust their shipping prices for non-promoted products themselves at any time in Wish, either manually or through CSV upload or API.

These automatic shipping price increases will be made by Wish for all promoted products between May 29, 2018 00:00 UTC to June 2, 2018 00:00 UTC.

Merchants are encouraged to review and update their promoted products’ shipping prices to accurately reflect their actual shipping prices. Products that are detected to be fulfilled through shipping carriers/service levels that do not accurately reflect their updated shipping price may experience decreased impressions.

How will the automatic shipping price increase be determined?

The automatic shipping price increases will take into account the promoted product’s:

  • median recorded weight (or average order value if there is no weight information recorded)

  • Historical fulfillment through ChinaPost and related affected carriers*

  • non-registered/registered service levels based on whether the product is subject to the Confirmed Delivery policy, which requires last-mile (registered) tracking

What are the related carriers affected by the planned June 1st, 2018 ChinaPost shipping price increases?

The related carriers affected include: ChinaAirPost, WishPost-ChinaPost, 4PX, AnjunExpress, CNEExpress, Chukou1, ECFirstClass, FlytExpress, OneWorldExpress, SFCService, SFInternational, Sinotrans, UBISmartParcel, Wanb, Yanwen, YunExpress.

Where can I view the previous shipping prices before the automatic update?

After the automatic shipping price increases are made, merchants may view their previous “shipping price before the automatic update” in their International Shipping Settings for an individual product, or contact their account manager for more information.


文章内容来源:wish商户官方网站