我准备使用wish平台FBW了,应该如何开始?
1). 首先在商户平台上或通过 API 创建一个将库存运送至 FBW 仓库的配送计划。如需了解在商户平台上创建配送计划的详细步骤,请参阅此篇文章。
2). 成功创建配送计划后,即可开始安排将库存运送至相应的 FBW 仓库。请及时将产品运送至相应仓库(建议在创建配送计划后的6个工作日内完成)。您可以通过商户平台的 FBW > 待处理配送计划页面或通过 API 查看需要处理的配送计划。若要查看已完成或已取消的配送计划,请前往 FBW > 配送计划历史记录页面。
您可以通过自己的物流服务商和/或货代直接将库存运送至仓库。产品在美国海关或荷兰海关的清关工作由商户自行负责,因此请与您的货代协调完成清关事宜。
运送至所有 FBW 仓库的库存必须先完成 DDP(完税后交货)。FBW 仓库不负责支付关税或通知您未付关税事宜。如果未缴纳关税,仓库还可以拒绝接收入库货件。请注意,中国大陆商户可以利用 WishPost 联运项目作为 FBW 首程物流。如需了解关于联运项目的更多信息,请参阅此文。
3). 库存运抵仓库后,通常需要2个工作日才能完成入库操作。在入库操作完成之前,您的库存将处于“待入库”状态(在商户平台的 FBW > 库存页面可以看到)。完成入库操作后,库存将变成“库内活跃产品”状态,此时产品即可供销售:
请注意,您的库存可能会分装在多个箱子中,并在不同的日期运抵仓库。在这种情况下,您会看到待入库的库存分批逐步变成活跃状态。
如果您认为入库库存与配送库存不符,您可以联系 Wish,wish商户平台将与仓库合作处理。
wish商户官网原文详情:
8. I'm ready to use FBW. How do I get started?
1). The first step is to create a shipping plan on Merchant Dashboard or via API for shipping your inventory to the desired FBW warehouse. To learn more about the step-by-step process of creating a shipping plan in Merchant Dashboard, please visit this Help Center article.
2). Once a shipping plan is successfully created, you may then proceed with shipping your inventory to the desired FBW warehouse. Please ship products in a timely manner to the warehouse (we suggest no more than 6 business days after you create a shipping plan). You can view your action-required shipping plans via Merchant Dashboard FBW > Action Required Shipping Plans page or via API. For shipping plans that have been completed or canceled, please navigate to the FBW > Shipping Plan History page.
You can use your own carrier and/or freight forwarder to ship inventory directly to the warehouse. Merchants are responsible for products clearing the U.S. or NL Customs, so please work with your freight forwarder to clear the Customs.
Make sure you ship your inventory DDP (Delivered Duty Paid) to all FBW warehouses. The FBW warehouses are not responsible for paying duty for you or notifying you about unpaid duties. The warehouses can also refuse to accept inbound shipments if duty is unpaid. Note that Mainland China-based merchants may leverage the WishPost Uni-Freight Program for their FBW first-mile logistics. Visit this article to learn more about the Uni-Freight Program.
3). Once your inventory arrives at the warehouse, it usually takes up to 2 business days for the warehouse to check in the inventory upon receipt. Your inventory will be considered as "Pending in Warehouse" before the check-in is completed (as shown in Merchant Dashboard FBW > Inventory page). Once the check-in process is completed, the inventory will be shifted to "Active in Warehouse" and available for sale:
Keep in mind that there is a chance your inventory is shipped separately in different boxes arriving at the warehouse on different days. In this case, you will see your pending inventory shifting to active status incrementally.
If you believe there is a discrepancy with inbound inventory, you can reach out to Wish and we will work with the warehouse to resolve it.
文章内容来源:wish商户官方网站