通知首选项

在“通知首选项”中,您可以设置如何接收有关卖家账户的通知和提醒。

要设置您的通知首选项,请按照以下步骤操作:

1.从您的卖家账户选择【设置】,然后选择【通知首选项】。

 

2.在【通知选项】选项卡上,检查您的电子邮件设置。

 

3.要更新或添加电子邮件地址,请点击每个通知类型对应的【编辑】按钮。

 

4.更新或添加电子邮件地址,并选择您想启用的通知,然后点击【保存】。

 

    Note: 不选中方框则表示您选择不再接收未来的通知。

    如果您是在多个商城销售商品的全球卖家,您将需要查看/更新每个商城的首选项。

    电子邮件发送失败

    您的卖家账户首页上有一个提醒框。此提醒框可通知您任何电子邮件通知发送失败的情况。电子邮件发送失败的原因可能是您的收件箱已满,或者您的互联网服务提供商未能成功发送通知。

    如果您收到提醒,请访问通知首选项以重置您的发送首选项,然后与您的互联网服务提供商一起查明任何技术问题。

    通知类型

    您可以使用的通知类型取决于您的销售计划。以下列表包含所有可用的通知类型,无论您参加哪种销售计划:

    • 【订单通知】: 在您收到订单时提醒您。您还可以启用亚马逊物流 (FBA) 订单提醒和入库货件提醒。
    • 【退货和买家索赔通知】: 在您收到卖家自配送订单的退货请求时通知您,或者在买家对费用提出质疑时通知您。
    • 【商品通知】: 在创建或停售商品时提供确认。
    • 【报告】: 在预定报告可用时提醒您。您可以选择四种不同的报告: 卖家自配送可售商品报告、订单配送报告、已售商品报告和已取消商品报告。
    • 【报价通知】: 在您收到报价时通知您。
    • 亚马逊销售指导通知】包含多种建议。要了解更多信息,请参阅亚马逊销售指导。
    • 【账户通知】: 关于可能会影响您业务的问题的业务和技术提醒,例如新功能定期提示、计划的变更或功能中断,等等。
    • 【紧急通知】: 对于可能影响订单或货件的大规模事件,请务必提供可靠且准确的紧急联系电话号码。此电话号码不会显示给买家,并且可以不同于您在卖家账户中设置的其他电话号码。
    • 【消息收发】: 消息首选项用于控制您如何接收买家就您的商品信息和交易发来的通信内容。
    • 亚马逊贷款计划通知】: 接收有关公开贷款邀请的通知。
    • 【定价和报价通知】: 有关定价和报价更新的通知。

    要确认可用的通知类型,请转至通知首选项。

     

     亚马逊官网原文详情:

    Notification preferences

     

    Notification Preferences allow you to indicate how you want to receive notifications and alerts about your seller account.

    To set your notification preferences, follow these steps:

    1.From your seller account, select Settings, then select Notification Preferences.

     

    2.On the Notifications Options tab, review your email settings.

     

    3.To update or add an email address, click the Edit button for each type of notification.

     

    4.Update or add your email address, select which notifications you wish to enable, and click Save.

     

      Note: Leaving a box unselected means you will be opted out of receiving future notifications.

      If you are a global seller selling in multiple locales, you will need to review/update preferences for each locale individually.

      Email delivery failure

      On your seller account home page, there is an alert box. This alert notifies you of any delivery failures with your email notifications. Email delivery can fail because your inbox is full or your internet service provider failed to deliver the notification.

      If you receive an alert, go to Notification Preferences to reset your delivery preferences, and then follow up with your Internet service provider for any technical issues.

      Notification types

      The types of notifications available to you depends on your selling plan. The following list contains all of the available notification types, regardless of the selling plan you have:

      • Order notifications: Alerts you when you receive an order. You can also enable alerts for Fulfillment by Amazon (FBA) orders and inbound shipments.
      • Returns and claims notifications: Notifies you when you receive a return request for a seller-fulfilled order or when a buyer is disputing a charge.
      • Listing notifications: Confirms when a listing is created or closed.
      • Reports: Alert you when a scheduled report is available. You can select four different reports: Open listings reports, order fulfillment reports, reports of listings sold, and reports of cancelled listings.
      • Make an offer notifications: Notifies you when you receive offers.
      • Amazon Selling Coach notifications Contain a variety of recommendations. To learn more, see Amazon Selling Coach.
      • Account notifications: Business and technical alerts on issues that can affect your business, such as periodic tips about new features, schedule changes or outages, and more.
      • Emergency notifications: For large-scale events that might affect orders or shipments, it is important to have a reliable and accurate emergency contact number. This phone number will not be visible to buyers and can be different from the other phone number(s) on file for your seller account.
      • Messaging: Message preferences control how you receive communications from buyers regarding your product listing and transactions.
      • Amazon Lending Notifications: Receive notifications for open loan invitations.
      • Pricing and Offer Notifications: Notifications regarding pricing and offer updates.

      To confirm which notification types are available to you, go to Notification Preferences.

       文章来源:亚马逊官方网站