我何时能获得付款?
付款报告中的【结算一览】显示了您何时能获得付款以及将收到的付款金额。我们会自动更新此信息,付款报告中将始终显示更新的信息。
此工具还会显示您当前的付款信息:
您有一个即将开始的转账计划:
付款报告有时会显示【未转账金额】。在亚马逊商城开店时,这种情况很正常。未转账金额通常是指亚马逊为确保您账户中有足够的资金来处理买家提出的任何退款申请或其他类型的信用卡拒付而预留的资金。
如何更快地获得付款?
要避免付款出现可能的延迟,最佳方法是让卖家账户保持最新状态且信誉良好。
在“账户设置”中更新您的银行账户或信用卡信息。
快速解决索赔或信用卡拒付问题。
快速配送商品并在管理订单中确认发货。
在确认发货时提供有效的追踪编码。这样,买家将会了解到包裹正在配送途中,因而便可放心。
保持高绩效标准。
注意: 您无法编辑预定付款。
我仍然没有看到付款。我该怎么办?
亚马逊发起付款后,您的付款最多可能需要 5 个工作日才能显示在您的银行账户中。
有关我们何时付款的更多信息,请参阅基于送达日期的付款。
如果您在 5 个工作日后仍未看到付款,可以使用付款报告顶部的银行转账编码追踪相应付款。您的银行可以使用此编码调查您的付款在何处。
如果您没有收到预期付款,请前往卖家平台中的账户状况页面,详细了解您的账户绩效和付款政策。
您可能有未转账金额。要了解更多信息,请参阅什么是“未转账金额”?
亚马逊官网原文详情:
When will I be paid?
The Statement View in your Payments Report shows you when and how much you will be paid. We update this information automatically so that it always shows up on the Payments report.
This tool also displays your current payment information:
The Payments report will sometimes display an Unavailable Balance. This is normal when selling on Amazon. An unavailable balance usually indicates the amount of funds that has been reserved to ensure that you have enough funds on hand to fulfill any refund requests from buyers or other types of chargebacks.
How can I get paid faster?
Keeping your seller account up to date and in good standing is the best way to prevent potential payment delays.
Update your bank account or credit card information in Account Settings.
Resolve claims or chargebacks quickly.
Be quick to ship your items, and confirm shipments in Manage Orders.
Provide valid tracking numbers when confirming shipment. This gives buyers peace of mind in knowing that their package is on its way.
Maintain high performance standards.
Note: You cannot edit a scheduled payment.
I'm still not seeing my money. What should I do?
It can take up to 5 business days for your money to appear in your bank account after we initiate payment.
If it has been longer than 5 business days, you can track the payment with the Bank Transfer ID found at the top of your Payments report. Your bank can use this ID to research where your money might be.
If you expected a payment but did not receive one, go to the Account Health page in Seller Central to learn more about your account performance and payment policy.
You might have unavailable balance. To learn more, see What is "unavailable balance"?
文章来源:亚马逊官方网站