从 Lightspeed 迁移到 Shopify

如果您使用的是 Lightspeed Retail 或 Lightspeed eCommerce,则可以将产品迁移到 Shopify。您需要安装 eCom 商店并从 Lightspeed 导出数据,然后可以使用 Store Importer 应用将数据导入 Shopify。

步骤 3:查看并更新导入的数据

如果数据已成功导入,则您的产品和客户数据将在 Shopify 后台中出现。如果您的某些产品或客户未成功导入,您可以手动添加它们。

产品价格的货币由 Shopify 商店货币决定。

步骤:

  1. 在 Shopify 后台中,查看您的产品、库存和客户数据,以验证是否导入了所有数据。

  2. 如果未导入某些数据,请手动添加缺失产品或添加缺失客户记录。

备注

成功导入的产品会自动发布到 POS 渠道。

数据导入错误故障排除

如果您在使用 CSV 文件导入数据时遇到错误,请查看常见产品 CSV 导入问题的解决方案。

如果您发现您的数据未按照预期导入,请查看以下解决方案。

1.已成功导入,但存在更改

导入完成后,导入摘要页面会向您显示导入的详细信息。查看导入摘要的审阅部分中的消息,以了解是否有任何错误。您可以通过点击这些消息旁边的查看项目来手动编辑导入的信息。

2.某些产品或客户记录导入失败

如果您的某些产品或客户未导入,您可以添加产品或添加客户。

导入时不会包含具有相同邮箱或电话号码的任何客户。如果两个或多个客户具有相同的邮箱或电话号码,则仅会导入最近创建的客户条目。

3.产品多属性创建的限制

如果您的商店有超过 50,000 个产品多属性,则您每天只能创建 1,000 个产品多属性。

Shopify Plus

此多属性创建限制不适用于使用 Shopify Plus 套餐的商店。

4.多地点库存导入失败

若要导入多地点库存,您首先需要在 Shopify 中创建多个地点。Shopify 中的名称需要与 Lightspeed 中的名称完全匹配。您可以在 Retail POS 商品 CSV 文件的列标头(在 Qty 和 Price 列之间)中查找其地点的名称。

如果您在 Shopify 中尚未创建多个地点时尝试导入多地点库存,库存将无法导入。

5.条码设置为 Lightspeed 的 13 位数条码

Store Importer 应用会将产品和多属性条码设置为 13 位数打印的条码(基于系统 ID)。如果您使用 8 位数打印的条码或其他条码 (UPC/EAN/SKU) 作为可扫描的条码,则需要手动输入此数据。为此,请首先使用 Store Importer 应用导入您的产品数据,然后可以批量编辑条码字段以手动输入正确的条码数据。

6.已导入名称完全相同的产品多属性,但未导入其条码/库存

如果存在重复的产品,条码和库存将无法与产品多属性匹配。产品多属性可成功导入,并且系统在导入期间会为其添加标记。您需要手动为这些多属性添加条码和库存。

7.在多个销售渠道具有不同价格的多属性的导入价格为 0

Shopify 不支持按销售渠道导入定价。系统可导入具有不同定价的产品,但产品不会发布且不会在任何销售渠道中销售。在 Store Importer 应用中,受影响的产品将显示错误消息。若要更改价格和供货情况,请点击提供的链接以访问产品。如果您有大量价格不同错误,那么您可能需要使用批量编辑器或通用产品 CSV 来一次执行多项编辑。

8.重复客户

在 Shopify 中,客户不能使用相同的邮箱或电话号码。如果两个或多个客户使用相同的邮箱或电话号码,则系统仅会导入最新的客户条目,而会跳过其他客户。

Shopify商户官网原文详情:


Migrating from Lightspeed to Shopify

If you're using Lightspeed Retail or Lightspeed eCommerce, then you can migrate your products to Shopify. You need to install your eCom store and export your data from Lightspeed, and then you can import it to Shopify using the Store Importer app.

Step 3: Review and update your imported data

If your data import was successful, then your product and customer data is available in your Shopify admin. If some of your products or customers didn't import successfully, then you can add them manually.

The currency for product prices is determined by the Shopify store currency.

Steps:

  1. In your Shopify admin, review your product, inventory, and customer data to verify that all the data was imported.

  2. If some of the data was not imported, then add missing products or missing customers records manually.

Note

Successfully imported products are automatically published to the POS channel.

Troubleshooting data import errors

If you encounter errors when you import your data with the CSV file, review the solutions to common product CSV import problems.

If you notice that your data did not import as expected, review the following solutions.

1.Import was successful with changes

When your import is finished, the import summary page shows you the details of your import. Review the messages in the review section of the import summary for any errors. You can edit your imported information manually by clicking View items next to these messages.

2.Some products or customers records failed to import

If some of your products or customers didn't import, then you can add a product or add a customer.

Any customers with the same email address or phone number aren't included in an import. If two or more customers share an email address or phone number, then only the most recently created customer entry is imported.

3.Limits on product variant creation

If your store has more than 50,000 product variants, then you're limited to creating 1,000 product variants per day.

Shopify Plus

This variant creation limit doesn’t apply to stores on the Shopify Plus plan.

4.Multi-location inventory failed to import

To import multi-location inventory, you first need to create the locations in Shopify. The names in Shopify need to match the names in Lightspeed exactly. You can find the names of their locations in the column headers of the Retail POS items CSV file between the Qty and Price columns.

If you attempt to import multi-location inventory before the locations have been created in Shopify, then the inventory fails to import.

5.Barcodes are set to Lightspeed's 13-digit barcodes

The Store Importer app sets product and variant barcodes to the 13-digit printed barcode (based on system ID). If you're using 8-digit printed barcodes or other barcodes (UPC/EAN/SKU) as your scannable barcode, then you need to manually input this data. To do this, first import your product data with the Store Importer app, and then you can bulk-edit the barcodes field to manually enter the right barcode data.

6.Product variants with the exact same name are imported, but their barcodes/inventory aren't imported

If duplicate products exist, then the barcodes and inventory can't be matched to the product variants. The product variants import successfully, and are flagged during the import. You need to add barcodes and inventory for those variants manually.

7.Product variants with variable prices across sales channels will be imported with a price of 0

Shopify doesn't support pricing per sales channel. Products that have variable pricing are imported, but the product remains unpublished and is unavailable for sale in any sales channel. Affected products are flagged with an error message in the Store Importer app. To change the prices and availability, click the link provided to access the product. If you have many variable price errors, then you may want to use the bulk editor or generic product CSV to make multiple edits at one time.

8.Duplicate customers

In Shopify, customers can't share the same email or phone number. If two or more customers share the same email address or phone number, then only the most recent customer entry is imported and the other customers are skipped.

文章内容来源:Shopify商户官方网站 

(本文内容根据网络资料整理,出于传递更多信息之目的,不代表连连国际赞同其观点和立场)