使用适用于 iPhone 和 Android 的 Shopify 应用

安装 Shopify 应用后,您可以登录您的账户并开始从移动设备运营自己的商店。如果您想了解如何在 Shopify 应用中完成某项任务,请在 Shopify 帮助中心搜索该任务并选择 iPhone 或 Android。

为了获得最佳体验,请确保您的员工都拥有自己需要的权限,且随时更新您的软件。

在 Shopify 帮助中心内,如果可以使用 Shopify 应用通过移动设备完成任务,则可以使用页面上的按钮

选择适用于 iPhone 或 Android 的说明。

Shopify 应用的员工权限

您的员工可以使用他们自己的 Shopify 凭据登录 Shopify 应用。如果员工的权限有限,那么他们只能查看他们有权访问的 Shopify 应用的区域。例如,如果他们没有权限查看 Shopify 后台的主页页面,那么主页按钮将不会显示在 Shopify 应用中。

若要查看订单屏幕,员工需要的不仅仅是查看 Shopify 后台订单页面的权限。员工查看订单屏幕所需的权限为:

  • 订单

  • 产品

  • 客户

Shopify 后台中不具有上述权限的工作人员在登录 Shopify 应用时将无法查看订单屏幕。

确保移动软件是最新版本(iPhone)

请务必确保您的 iPhone 运行的是最新版本的 iOS 和 Shopify 应用。软件更新可以增强您的体验,并帮助您避免由软件过时导致的问题。

若要查看可用的软件更新,请执行以下步骤:

  1. 在 iPhone 的主屏幕上,点击应用商店。

  2. 点击更新。

  3. 如果需要安装 iOS 或 Shopify 应用更新,请点击每个应用旁边的更新,或点击全部更新,以同时安装所有软件更新。

在您的移动设备上启用自动更新

若要轻松地使软件保持为最新状态,您可在 iPhone 的主要设置中启用自动更新。启用该选项后,会自动下载和安装软件更新。

您还可以设置 iPhone 是否使用蜂窝数据自动更新软件。如果禁用此选项,则仅当您的 iPhone 连接到 Wi-Fi 网络时,才会更新应用。

若要启用或禁用 iPhone 上的自动更新,请执行以下操作:

  1. 在您的 iPhone 主屏幕上,点击设置。

  2. 点击 iTunes Store 与应用商店。

  3. 在 AUTOMATIC DOWNLOADS(自动下载)下,点击更新切换按钮以启用或禁用自动更新。

  4. 点击使用蜂窝移动数据切换按钮以启用或禁用该选项。

如果您启用自动更新选项,则您的所有应用都会自动更新。如果您想控制要更新哪些应用或应用的更新时间,那么您应该禁用该选项并手动更新应用。

确保移动软件是最新版本(安卓)

请务必确保您的 Android 设备运行的是最新版本的 Android 操作系统和 Shopify 应用。软件更新可以增强您的体验,并帮助您避免由软件过时导致的问题。

Android 设备默认自动安装更新,但您可以关闭该选项。如果您发现自己运行的不是最新版本的 Shopify 应用,请检查是否启用了自动更新:

1.在 Android 设备的主屏幕中,点击 Play Store。

2.在 Google Play Store 中,点击 ☰ 按钮以打开菜单。

备注:在旧版 Google Play Store 中,点击 ⋮ 按钮可以找到设置按钮。

3.点击设置。

4.在 Play Store 设置屏幕中,点击自动更新应用。将出现三个选项:

不自动更新应用未启用自动更新。您需要手动检查更新并安装。
随时自动更新应用。可能收取数据费用。自动更新已启用。您的 Android 设备将使用蜂窝数据或 Wi-Fi 网络自动安装应用更新。
仅通过 Wi-Fi 自动更新应用。自动更新已启用。您的 Android 设备只会在连接到 Wi-Fi 网络时自动安装应用更新。

5.点击所需选项,或点击取消以返回设置屏幕。如果您启用自动更新选项,则您的所有应用都会自动更新。如果您想控制要更新哪些应用或应用的更新时间,那么您应该禁用该选项并手动更新应用。

Shopify商户官网原文详情:

Using the Shopify app for iPhone and Android

After installing the Shopify app, you can log in to your account and start running your store from your mobile device. If you want to know how to do a task in the Shopify app, then search for the task in the Shopify Help Center and select iPhone or Android.

For the best experience, make sure that your staff have the permissions that they need, and that your software is up to date.

Throughout the Shopify Help Center, if a task can be done from your mobile device using the Shopify app, then you can select instructions for iPhone or Android using buttons on the page:

Staff permissions on the Shopify app

Your staff can log in to the Shopify app using their own Shopify credentials. If staff has limited permissions, then they can view only the areas of the Shopify app that they have the permissions for. For example, if they don't have permission to view the Home page of the Shopify admin, then the Home button won't appear in the Shopify app.

To see the Orders screen, staff need more than just permission to view the Orders page of the Shopify admin. The permissions that staff need to view the Orders screen are:

  • Orders

  • Products

  • Customers

Staff members who don't have the above permissions in the Shopify admin won't be able to view the Orders screen when they log in to the Shopify app.

Make sure that your mobile software is up to date(iPhone)

It's important to make sure that your iPhone is running the latest versions of iOS and the Shopify app. Software updates enhance your experience and help you avoid problems caused by out-of-date software.

To check for available software updates:

  1. From your iPhone's home screen, tap App Store.

  2. Tap Updates.

  3. If there is an iOS or Shopify app update that needs to be installed, then tap Update next to each one, or tap Update all to install all software updates at the same time.

Enable automatic updates on your mobile device

To make it easier to keep your software up to date, you can enable automatic updates from your iPhone's main settings. After you enable the option, software updates are downloaded and installed automatically.

You can also set whether your iPhone uses cellular data to automatically update software. If this option is disabled, then your iPhone updates apps only when your iPhone is connected to a wi-fi network.

To enable or disable automatic updates on your iPhone:

  1. From your iPhone's home screen, tap Settings.

  2. Tap iTunes & App Store.

  3. Under AUTOMATIC DOWNLOADS, enable or disable automatic updates by tapping the Updates toggle button.

  4. Tap the Use Cellular Data toggle button to enable or disable the option.

If you enable the automatic updates option, then all your apps update automatically. If you want to control which apps are updated, or when apps are updated, then you should disable the option and update apps manually.

Make sure that your mobile software is up to date(Andriod)

It's important to make sure that your Android device is running the latest versions of the Android operating system and the Shopify app. Software updates enhance your experience and help you avoid problems caused by out-of-date software.

Android devices automatically install updates by default, but it's possible for you to switch the option off. If you find that you're not running the latest version of the Shopify app, then check whether automatic updates are enabled:

1.From your Android device's home screen, tap Play Store.

2.From the Google Play Store, tap the ☰ button to open the menu.

Note

In older versions of the Google Play Store, tap the ⋮ button to find the Settings button.

3.Tap Settings.

4.From the Play Store Settings screen, tap Auto-update apps. There are three options:

Do not auto-update appsAutomatic updates are not enabled. You have to manually check for updates and install them.
Auto-update apps at any time. Data charges may apply.Automatic updates are enabled. Your Android device automatically installs app updates using cellular data or a wi-fi network.
Auto-update apps over Wi-Fi only.Automatic updates are enabled. Your Android device automatically installs app updates only when it is connected to a wi-fi network.

5.Tap the option that you want, or tap CANCEL to return to the Settings screen. If you enable the automatic updates option, then all your apps update automatically. If you want to control which apps are updated, or when apps are updated, then you should disable the option and update apps manually.

文章内容来源:Shopify商户官方网站