使用 Shopify Inbox 所需的员工权限
店主和拥有所有可用权限的员工可以使用所有 Shopify Inbox 功能。只有拥有所有可用权限的员工才能管理聊天服务时间。零售员工无法访问 Shopify Inbox。
若要使用团队对话，您需要将有权访问 Shopify Inbox 的员工添加为您商店中的员工。员工需要以下权限才能访问所有 Shopify Inbox 功能。
使员工能够管理连接到 Shopify Inbox 的聊天应用。
Required staff permissions for Shopify Inbox
Store owners and staff who have all the available permissions can use all the Shopify Inbox features. Only staff who have all the available permissions can manage chat availability. Retail staff don't have access to Shopify Inbox.
To use team conversations, you need to add staff who have access to Shopify Inbox as staff members in your store. The staff members need the following permissions to access all the Shopify Inbox features.
Required permission Description Products Enables your staff to share products. Customers Enables your staff to perform the following tasks:
manage chat availability
respond to custers and manage saved replies
share discount codes or view discount codes that were created by other staff
create a draft order or view draft orders that were created by other staff
Discounts Enables your staff to share discount codes or access discount codes that were shared by other staff. App and channel access
Enables your staff to manage chat apps that are connected to Shopify Inbox.
You only need to give this permission to the staff members who you want to manage apps and sales channels. Staff members who do not have this permission can still use the apps and sales channels.