在线订单的到店取货

您可以为客户设置选项，让他们在您的零售商店、路边或您选择的任何地点完成他们的在线订单取货。

为此，请为客户可前往取货的每个地点启用到店取货选项。

到店取货的运费设为免费，并且无法更改。

您或员工需要确认每个取货订单中的每件产品是否有货。确认每件产品都有货后，您需要向客户发送通知，告知订单可取货。您还可以打印取货单并粘贴在订单上。

当客户前来取货时，您需要在 Shopify 中将订单状态从“未发货”更改为“已发货”。这可以提示您和您的员工订单已取货，无需进一步操作。

您可以通过管理取货地点偏好设置来添加取货配送说明。例如，您可以使用取货选项提供路边取货服务。当客户在线下单并到达您的商店后，您可以让客户给您打电话，然后您便可以外出将订单货物交给客户。

资格

若要使用到店取货选项，您的商店需要满足以下要求：

• 有不超过 20 个地点

• 已启用多地发货（如果您的商店有多个地点）

如果您对资格要求有疑问，请联系 Shopify 支持团队。

结账体验

启用到店取货选项后，您的客户可以在结账页面的发货方式部分中选择发货和取货。选择取货时，他们可以选择取货地点。

仅当客户满足以下要求时才可看到取货选项：

• 购物车中的所有产品都符合取货的条件。

• 所有产品在取货地点都有库存。

• 客户未选择不受支持的快捷结账方式。如果客户在结账的第一步选择了以下某种结账方式，则无法使用取货选项。

客户无法在同一订单中选择部分商品由卖家发货，部分商品到店取货，而是应下两个单独的订单。如果您使用的模板支持显示取货服务提供情况，则客户可在将产品添加到购物车之前查看产品是否支持到店取货。

设置到店取货的准备工作

您需要先完成以下操作才可提供到店取货服务：

• 验证是否为在线订单设置了满足业务需求的发货优先顺序。

• 每个取货地点的库存。

• 禁用任何取货应用。

• 确保负责准备用于取货的产品或将订单标记为已取货的所有人都可以访问您的 Shopify 后台。

• 更新所有地点名称，以便客户了解应该去哪里取货。

• 让每个取货地点都能为在线订单发货。

  默认情况下，让某个地点为在线订单发货也意味着非取货在线订单也可以从您的取货地点或零售地点提取库存。请确保检查您的发货优先顺序并根据需要进行修改。如果为产品选择了库存不足时继续销售选项，则可以在没有库存的地点下到店取货订单。

  您还可以设置一个专为取货订单发货的地点。

Shopify商户官网原文详情：

Local pickup for online orders

You can set up the option for customers to pick up their online orders at your retail store, curbside, or any location that you choose.

To do this, enable the local pickup option for each location where customers can go to get their orders.

The shipping rate for local pickup is set to Free and can't be changed.

Each pickup order requires you or a staff member to verify that each item is in stock. After you verify each item, you can send a notification to the customer that the order is ready. You can also print a pickup slip to attach to the order.

When a customer comes to get their order, you need to change the order status within Shopify from unfulfilled to fulfilled. This signals to you and your staff that the order has been picked up and no further action is required.

You can add pickup delivery instructions by managing the preferences for your pickup locations. For example, you can use pickup to offer curb-side pickup. After a customer places an order online and arrives at your store, you can have them call you and then you can bring their order out to them.

Eligibility

To use the local pickup option, your store needs to meet the following requirements:

• have 20 or fewer locations

• have multi-origin shipping enabled if your store has multiple locations

If you have questions about the eligibility requirements, then contact Shopify Support.

Checkout experience

After you enable the local pickup option, your customers can choose between Ship and Pick up in the Delivery method section of your checkout. When they select Pick up, they can choose the location where they want to pick up their order.

Customers see the Pick up option only if they meet the following requirements:

• All the products in the cart are eligible for pickup.

• All the products are available in inventory at a pickup location.

• The customer doesn't choose an unsupported accelerated checkout method. If they choose one of the following in the first step of the checkout then the pickup option is not available to them.

  Shop Pay is a supported accelerated checkout method pickup option. If a customer uses Shop Pay they will have the pickup option.

• Apple Pay

• Google Pay

• Amazon Pay

  
  

A customer can't choose to have some items shipped and some items picked up on the same order. Instead, the customer should place two separate orders. If you're using a theme that supports pickup availability, then the customer can see whether a product is available for pickup before they add it to their cart.

Before setting up local pickup

You need to complete the following before you can offer local pickup:

• Verify that the fulfillment priority order for your online orders is set up to meet your business needs.

• Stock inventory at each pickup location.

• Disable any pickup apps.

• Ensure that each person who is preparing items for pickup or marking orders as picked up has access to your Shopify admin.

• Update any location names so that customers can understand where to go to pickup their order.

• Let each pickup location fulfill online orders.

  By default, letting a location fulfill online orders also means that non-pickup online orders can take inventory from your pickup or retail locations. Make sure that you review your fulfillment priority and modify it if necessary. If the Continue selling when out of stock option is selected for a product, then local pickup orders can be placed for locations without inventory.

  You can also set up a location to fulfill pickup orders only.

文章内容来源：Shopify商户官方网站