聘请帮助人员

专家市场将您与 Shopify 专家联系在一起，您可以聘请这些专家来完成与建立业务有关的复杂或困难的工作。

在您联系专家时，您并非承诺聘请他们。您可以决定是否要与他们合作。

本页相关主题

• 计划联系专家

• 联系专家

• 与专家沟通

• 提案

• 后续步骤

计划联系专家

在与专家合作之前，请准备好描述工作要求。在计划聘请专家时，可以考虑以下最佳做法：

• 熟悉与您的工作相关的任何业务或技术术语。这有助于您和专家讨论和了解工作。

• 对工作进行一些初步研究。例如，您可以找到与您的要求类似的其他业务的示例。

• 明确定义您的预算、时间表和结果。尽可能多地分享详细信息，以便专家能为您提供准确的报价。

联系专家

您可以通过以下方式在专家市场中联系专家：

• 浏览服务：在专家市场中浏览可用服务，并发现提供该服务的专家。如果您找到有意与之合作的专家，可以联系他们讨论您的需求。

• 创建工作：创建工作以便与最适合您需求的专家进行匹配。您可以选择您所需的服务，然后提供其他详细信息，以帮助专家了解您的需求。在创建工作后，工作详细信息会发送给最多六位专家。然后，有意处理您工作的专家可以与您联系以了解更多信息。您只有已拥有 Shopify 商店才能创建工作。

您可以通过更改位于页面底部的显示货币来查看以您当地货币计价的专家价格。如果您在浏览服务，可以按价格来筛选专家，并查看采用您所选货币计价的起始价格。但是，您从专家那里收到的提案和发票是采用美元计价的。您将用美元来支付服务费用。

与专家沟通

在您联系专家时，系统会提示您登录到 Shopify 专家市场。在您登录后，您可以访问和管理所有的专家市场消息、提案和工作。您可以使用 Shopify 账户来登录到专家市场。如果您没有 Shopify 账户，可以创建一个。您创建 Shopify 账户时并不需要先创建商店。

在您联系某位专家或创建工作时，有关您的请求的信息会以消息形式发送给这位专家。专家可能会在回复时提出有关您的预算、时间表和预期结果的问题。您应该尽可能多地分享详细信息，以便专家能够创建准确的提案。在专家获得了他们需要的信息后，他们就可以向您发送提案。如果您对这份提案感到满意，就可以接受它，然后专家就可以开始工作了。

您可以在专家市场的消息标签中访问您与专家之间的消息。

提案

在专家获得了他们需要的有关您工作的信息后，他们就可以向您发送提案。提案会列出有关工作要求、时间表和费用的详细信息。所有的提案费用均采用美元计价。提案还会用作您可以在专家市场中引用的记录。

专家应在提案中包含尽可能详细的信息，包括列明具体的工作细节和划分阶段的时间表。

请确保还定义了向专家请求更改工作的流程。即使是请求小幅度调整也会影响截止日期和成本。所有更改都应尽早商定，然后才能将其整合到工作中。

如果您收到的提案缺少重要信息，您可以拒绝提案并要求专家对其进行修改。请提供反馈，以便专家向您发送新的提案。

您可以在专家市场的消息标签中从与专家的对话中接受或拒绝提案。

接受提案

若要接受提案，请点击提案概要底部的接受提案。

如果您的商店已链接到您的 Shopify 账户，系统会提示您选择需要这项服务的商店。如果工作内容针对新商店，请选择新商店。

如果您选择某家商店，那么就会创建一项工作。您可以从专家市场的工作页面中或者通过在提案和工作窗格中点击您的工作来访问这项工作。

如果您的商店未链接到您的 Shopify 账户，或者您选择了新商店，则提案将被标记为已接受，但不会创建工作。但是，若想查看已接受的提案，您可以点击提案消息，或在提案和工作窗格中点击已接受的提案。

如果您在接受提案后改变了主意，那么您可以从工作页面关闭这项工作，并就这项工作联系其他专家。

拒绝提案

若要拒绝提案，请点击提案概要底部的拒绝提案。如果您拒绝提案，系统会提示您提供原因。

我是否需要在接受提案后向专家支付费用？

这取决于您和专家达成的协议以及你们是否准备合作。与专家商谈付款条款，并确保在提案中包含相关条款。详细了解如何向专家付款。

后续步骤

在接受专家的提案后，您可以与专家合作来完成这项工作。

Shopify商户官网原文详情：

Hiring help

The Experts Marketplace connects you with Shopify experts who you can hire for complicated or difficult tasks related to building your business.

When you contact an expert, you’re not committed to hiring them. You decide whether you want to work with them.

On this page

• Planning to contact an expert

• Contacting experts

• Communicating with experts

• Proposals

• Next steps

Planning to contact an expert

Before working with an expert, be prepared to describe the requirements for your job. The following best practices can be considered when planning to hire an expert:

• Familiarize yourself with any business or technical terms related to your job. This helps you and the expert discuss and understand the work.

• Do some preliminary research about the work. For example, you can find examples of other businesses who are doing something similar to what you want.

• Clearly define your budget, timeline, and the results. Share as much detail as possible so the expert can give you an accurate quote.

Contacting experts

You can contact experts within the Experts Marketplace in the following ways:

• Browse services: Browse the available services in the Experts Marketplace and discover experts who offer the service. If you find an expert that you’re interested in working with, then you can contact them to discuss your needs.

• Create a job: Create a job to get matched with an expert that is best suited to your needs. You can select the service that you need to have performed, and then provide additional details to help the expert to understand what you need. After your job is created, the job details are sent to up to six experts. Experts that are interested in your job can then contact you with more information. You can create a job only if you already have a Shopify store.

You can view expert prices in your local currency by changing the display currency at the bottom of the page. If you’re browsing services, then you can filter experts by price and view starting prices in your selected currency. However, the proposals and invoices you receive from experts are in USD. You will be charged for services in USD.

Communicating with experts

When you contact an expert, you’re prompted to log into the Shopify Experts Marketplace. After you log in, you can access and manage all of your Experts Marketplace messages, proposals, and jobs. You can log in to the Experts Marketplace with your Shopify account. If you don’t have a Shopify account, then you can create one. You don’t need to create a store to create a Shopify account.

When you contact an expert or create a job, the information about your request is sent to the expert as a message. The expert might respond with questions about your budget, timeline, and the expected results. You should share as much detail as possible so that the expert can create an accurate proposal. When the expert has the information that they need, they can send you a proposal. If you are satisfied with the proposal, then you can accept it and the expert can start working.

You can access your messages with experts in the Messages tab of the Experts Marketplace.

Proposals

When the expert has the information that they need about your job, they can send you a proposal. A proposal outlines details about job requirements, timelines, and cost. All proposal costs are in USD. A proposal also acts as a record that you can reference in Experts Marketplace.

The expert should include as much detail as possible in the proposal. This includes outlining specific pieces of work and a timeline of milestones.

Make sure to also define a process for requesting job changes with the expert. Requests for even small adjustments can have an impact on deadlines and costs. All changes should be agreed upon as early as possible before they’re incorporated into the job.

If you receive a proposal that's missing important information, then you can decline the proposal and ask the expert to revise it. Provide feedback so that the expert can send you a new proposal.

You can accept or decline a proposal from your conversation with the expert in the Messages tab of the Experts Marketplace.

Accepting a proposal

To accept the proposal, click Accept proposal at the bottom of the proposal outline.

If you have a store linked to your Shopify account, then you’re prompted to select the store that the work will be done for. If the work is for a new store, then select New store.

If you select a store, then a job is created. You can access your job from the Jobs page of the Experts Marketplace, or by clicking on it in the Proposals and jobs pane.

If you don’t have a store linked to your Shopify account, or you selected New store, then the proposal is marked as accepted but no job is created. Instead, you can review the accepted proposal by clicking on the proposal message or by clicking on the accepted proposal in the Proposals and jobs pane.

If you change your mind after you accept a proposal, then you can close the job from the Jobs page and contact other experts about the job.

Declining a proposal

To decline the proposal, click Decline proposal at the bottom of the proposal outline. If you decline a proposal, then you're prompted to provide a reason.

Do I have to pay an expert after accepting a proposal?

It depends on what you and the expert agree on and if you’re ready to work together. Talk to the expert about payment terms and make sure that the terms are included in the proposal. Learn more about paying experts.

Next steps

After you accept an expert's proposal, you can work with the expert to get the job done.

文章内容来源：Shopify商户官方网站