成功备战 2020 年旺季期间的相关变更 — 常见问题

销售伙伴支持团队没有更进一步的信息,请知悉。


为何要进行这些变更?

亚马逊要提前为假日季的到来做好准备,以满足持续增长的需求。为确保我们能够为销售伙伴和买家提供最好的服务,我们会在备战旺季期间做出调整。我们为您的业务提供支持的承诺从未如此坚定不移,我们已减少了自营商品的订购,增加了更多的卖家商品,帮助您继续提高销量。


是不是所有亚马逊物流商品都有数量限制?

是的。卖家可以发往亚马逊运营中心的所有商品都会有数量限制。多数商品将有足够的仓储空间,可用于 3 个月以上的商品销售。


我怎样确定自己可以发送多少库存?

要确定您可以发送多少库存,请前往“补充库存”页面查看“供货天数”列。点击颜色条上方的商品数量会打开一个弹出窗口,其中显示有最大货件数量。

重要: 运送库存商品的数量超过最大货件数量即属违反政策,可能导致不合规货件被取消。


亚马逊如何计算允许发送的最大货件数量?

您的最大货件数量 = 允许的最大库存水平 - 库存限额使用量

补充库存页面上的“供货天数”列中会显示每种商品的库存限额使用量指标。点击颜色条上方的商品数量会打开一个弹出窗口,其中包含有库存限额使用量信息。库存限额使用量表示您当前在亚马逊持有的库存水平,该值计入您的最高库存水平,并可用于确定您可以发送的最大货件数量。其中包括您的入库货件、待移除库存和预留库存。该值与“亚马逊库存供应”值可能相同,也可能不同。


亚马逊对新商品或近期无销量的商品有何规定?

我们对所有商品都会提供一个初始的数量限制,以建立销售历史记录。随着商品销售绩效的产生(可能需要 4 周的时间),数量限制也会提高。您可以在“补充库存”页面和补货报告中查看新商品或近期无销量的商品的数量限制。


我可以申请提高商品的数量限制吗?

我们目前不接受修改数量限制的请求。


为什么我不能为我的部分商品创建货件?

在下面这些情况下,您可能无法为商品创建货件:

  • 入库计划中的商品数量超过 ASIN 的最大货件数量

  • 该仓储类型的库存使用量超出了仓储监视器中当前时间段内的仓储限制

  • ASIN 有政策方面的限制(例如:危险物品/危险品)


亚马逊是否会做出其他变更?

我们将继续做出调整,为您的业务提供最佳支持,并确保您能一直了解最新的动态。我们要提高配送网络的效率,让所有销售伙伴都能做好旺季销售,感谢您对我们工作的支持与配合。


我的库存绩效指标分数高于 500,为什么不能创建货件?

所有亚马逊物流 ASIN 都有数量限制。

如果您的库存绩效指标分数高于 500 却无法创建货件,可能是因为:

  • 入库计划中的商品数量超过 ASIN 的最大货件数量,或者

  • ASIN 有政策方面的限制(例如:危险物品/危险品)


我提交了移除订单,但我的移除订单仍处于“待处理”状态。这是否会影响我的库存绩效指标分数?

待处理的移除订单不会对您的库存绩效指标分数产生不利影响。

有关库存绩效指标的其他常见问题,请参阅库存绩效帮助页面。


亚马逊官网原文详情:   

Changes as we prepare for successful peak 2020 – Frequently asked questions

Please note that Selling Partner Support does not have further information.


Why are you making these changes?

As we head into the holidays, we are preparing early to meet sustained increased demand. To ensure we’re ready to best serve all of our selling partners and customers, we are introducing adjustments as we ramp into peak. Our commitment to our selling partners has never been more steadfast, and we have already reduced our own Retail product ordering to accommodate more of your products and help you continue to see sales growth.


Do all products in FBA have quantity limits?

Yes. All products that sellers can send to our fulfillment centers will have quantity limits. Most products will have enough space available for over three months of sales.


How can I determine how much inventory I am able to send?

To determine how much you can send in, go to Restock Inventory and check the Days of Supply column. Click on the units above the color bar to open a pop-up window that includes your Maximum shipment quantity.

Important: Sending inventory in excess of the maximum shipment quantity is a policy violation and may result in cancellation of non-compliant shipments.


How do you calculate the Maximum shipment quantity allowed?

Your Maximum shipment quantity = Maximum inventory level allowed - Utilization

The utilization metric for each product is shown in the Days of Supply column at Restock Inventory. Click on the units right above the color bar to open a pop-up window containing utilization information. Utilization represents your current inventory at Amazon, which counts against your maximum inventory level and helps determine your maximum shipment quantity. It accounts for your incoming shipments, inventory pending removals, and your reserved inventory. This may or may not match with the Inventory supply at Amazon.


What about new products or products that do not have recent sales?

We provide an initial quantity limit for all products to build your sales history. Your quantity limit will increase as you build sales performance for your products, which can take up to four weeks. You can check the quantity limits for products that are new or do not have recent sales on the Restock Inventory page and Restock report.


Can I appeal for an increase in my product's quantity limit?

No, we are not accepting requests to modify quantity limits.


Why am I not able to create a shipment for some of my products?

You may be unable to create a shipment for your products if:

  • The units on the shipment plan exceed the ASIN’s maximum shipment quantity

  • Your sort-type usage has exceeded your storage limit for the current period in the storage monitor

  • The ASIN has a policy restriction (for example, dangerous goods / Hazmat)


Will you be making additional changes?

We will continue to make adjustments to best support your business and keep you informed along the way. We appreciate your partnership as we improve the efficiency of our fulfillment network to prepare all selling partners for a successful peak season.


I have an IPI score above 500, why can’t I create a shipment?

All FBA ASINs have quantity limits.

If you have an IPI score above 500 and are not able to create a shipment, it may be because:

  • The units on the shipment plan exceed the ASIN’s maximum shipment quantity, or

  • The ASIN has a policy restriction (e.g., Dangerous goods/Hazmat)


I submitted my removal order and my removal is still pending. Is this affecting my IPI score?

Pending removals will not adversely affect your IPI score.

For additional IPI FAQs, refer to the Inventory performance help page.


文章来源:亚马逊官方网站