客户下单付款后都希望能尽快收到货物,但由于卖家发货后填写的发货信息要1~3个工作日才能更新。因此,当买家付款后,卖家最好能在最短的时间内发货。发货后应及时填写物流单号,并第一时间联系买家,告知物流运送情况。
Dear Customer,
Thank you for shopping with us.
We have shipped out your order (order ID:**************) on June21th by China Post Air Mail. The tracking number is *************.
It will take 20-30 workdays to reach your destination. But please check the tracking information for updated information. Thank you for your patience!
If you have any further questions, please feel free to contact me.
Best Regards,
(Your name)
除了告诉客户单号、查询网址以及物流大致需要的时间,还可以提醒客户给我们五星评价及反馈信息。
Sample 5
Dear Customer,
Thanks for your order. The product has been arranged with care.
The tracking number is*************. You may trace it on the following website after 2 days:
http://www.17track.net/indexen.shtm
Kindly be noticed that international shipping would take longer time (7-21 business days for China post,3-7 for EMS). We sincerely hope it can arrive fast. And you can be satisfied with our products and services.
We would appreciate very much if you may leave us five-star appraisal and contact us first for any question, which is very important for us.
We treasure your business very much and look forward to serving you again in the near future.
Best Regards
(Your name)