跨境电商卖家去差评技巧及模板：
1、应该去QA询问（例如买家询问该产品是否具有某种特性)
Dear Amazon：
This review regards to asking the functions about the product,may be the buyer does not know where to ask about it。
He should ask in""QA"" or email to the seller,"so it is very fair
for we seller。Please investigate it，and help us to remove it.Thank you.
2、收到产品是裂的(亚马逊配送，你可以在邮件中适当地说产品，包装损坏严重，这是亚马逊的责任)
Dear amazon：
This is review , the buyer said that she received the Scratches one, and the package was broken ，so we though the package was damaged when amazon ship it。
Cause the package was shipped by amazon will be responsible for it.
We checked all of our products very carefully before shipping to amazon warehouse，so the product is good when we shipped it.
Please investigate it and help us to remove it.Thankyou。
