亚马逊销售服务政策
此政策要求所有在买家处所提供服务的卖家（服务提供商）都遵守特定指南，以确保买家和服务提供商都获得安全而理想的体验。
买家与卖家沟通政策
作为服务提供商，您只能出于完成涉及服务的订单之目的并通过亚马逊通信渠道（例如买家与卖家消息服务或亚马逊销售应用）联系买家。您不得出于营销或促销目的或出于与处理订单无关的原因而使用买家个人数据或亚马逊通信渠道联系买家。
取消政策
为确保买家获得最佳体验，亚马逊可能会针对服务提供商导致的订单取消收取 50 美元取消费。了解有关取消费用以及如何管理工作的更多信息。
付款接受政策
作为服务提供商，您应该确保通过 Amazon.com 发起的服务订单和定制请求的所有付款（包括退款和折扣）都通过 Amazon.com 来处理。除非买家明确要求，否则您不得针对适用服务订单的服务详情页面上所列服务范围之外的其他服务、商品或部件索要付款。
如未遵守该政策，亚马逊可能会向您发出警告、暂停您的订单（时限由亚马逊决定）或终止您的销售权限。如果我们确定您或您的员工规避了这一政策，则我们可能会扣留支付给您的款项，直到我们完成所有相关调查为止，也可能会使用您的卖家协议中规定的任何方法来收回应该归属于买家或亚马逊的款项。
无人陪伴的未成年人
作为服务提供商，您决不能在买家家中未成年人无人陪伴的情况下执行上门服务。您须确保儿童始终有父母或监护人陪伴。
零容忍政策
对于买家报告的以下任何事件，亚马逊会进行调查，并立即暂停服务提供商和/或其员工的销售权限：
上门服务的技术人员不符合背景调查要求
欺诈或攻击性行为（包括您的账户信息、您与亚马逊之间的通信、您与买家之间的通信以及您在买家处所中的行为）
在执行服务过程中进行非法活动。
对于买家报告的以下任何事件，亚马逊会进行调查，但可能不会暂停服务提供商和/或其员工的销售权限：
指派无证或未通过背景调查的技术人员进行需要执业许可证的工作。
财产损失超过 10,000 美元
技术人员工作时似乎受到药物或酒精影响。
请访问此页面，了解如何就销售权限被限制或撤销提出申诉。
亚马逊官网原文详情：
Selling Services on Amazon Policies
This policy requires that all sellers of services performed on customer property (service providers) follow certain guidelines to ensure a safe and ideal experience for both customers and service providers.
Buyer-Seller Communication Policy
As a service provider, you can only contact a customer to complete an order involving services and by using an Amazon communication channel such as buyer-seller messaging or an Amazon selling app. You may not use customer personal data or an Amazon communication channel to contact customers in any way for marketing or promotional purposes, or for reasons unrelated to order fulfillment.
Cancellation Policy
To ensure the best experience for customers, Amazon may deduct a $50 cancellation fee for order cancellations caused by the Service Provider. Learn more about the Cancellation Fee and how to Manage Jobs.
Payment Acceptance Policy
As a service provider, you will ensure all payments (including refunds and discounts) for service orders and custom requests initiated through Amazon.com are processed through Amazon.com. Unless a customer specifically asks you to do otherwise, you must not solicit or request payment for additional services, products, or parts beyond those listed in the scope of work on the service detail page for the applicable service order.
Failure to comply with this policy may result in a warning, suspension of your orders for a time period determined by Amazon or termination of your selling privileges. If we determine that you or your personnel circumvent this policy, we may withhold any payments to you until the completion of any related investigation or recover any amounts owed to customers or Amazon by any method provided in your seller agreement.
Unaccompanied Minors
As a service provider, you will never perform in-home services while an unaccompanied minor is inside the home. You will ensure that a child's parent or guardian is present at all times.
Zero Tolerance Policy
Amazon will immediately suspend selling privileges for service providers and/or their personnel pending our investigation of any of the following customer-reported incidents:
In-home service by any technician who hasn't fulfilled the background check requirement
Fraudulent or offensive behavior (including information on your account, communication between you and Amazon, communication between you and our customers, and your behavior on the customer's property)
Illegal activity in the course of performing your services.
Amazon will investigate, but may elect not to suspend selling privileges for service providers and/or their personnel for any of the following customer-reported incidents:
Assigning a technician to a job for which he or she does not have a required license or successful background check.
Property damage in excess of $10,000.
A technician appearing to be under the influence of drugs or alcohol on the job.
Visit this page to learn how to appeal the restriction or removal of your selling privileges.
文章来源：亚马逊官方网站
