我被多收了运费,我可以提出异议吗?

如果遇到被多收运费的情况,物流服务商是NinjaVan,请发送电子邮件的支持细节Shopee客户支持团队help@support.shopee.sg


证明文件:

  1. 物品和包装的样品图片

  2. 包装后物品的尺寸(长x宽x高)

  3. 尺寸示例图片(请提供用胶带测量的包裹图片)

  4. 包装后物品的重量(该物品在秤上的图片)


shopee官网原文详情:   

I was overcharged for Shipping Fee, can I dispute it? [NinjaVan]

If you encounter being overcharged for shipping fee by NinjaVan, please email the supporting details to Shopee Customer Support Team at help@support.shopee.sg


Supporting documents:

  1. Sample picture of the item & the packaging

  2. Dimensions (Length x Width x Height) of the item after it has been packed

  3. Sample picture of the dimensions (Please provide picture of the parcel being measured with a tape)

  4. Weight of the item after it has been packed (picture of the item on weighing scale)



文章来源:shopee官方网站