周末或者节假日有可能导致回复不够及时,可以先表示歉意,因为错过了最佳的24小时回复时间,所以卖家也可以通过主动打折的方式来赢取客户。
Sample 7 Dear friend,
I am sorry for the delayed response due to the weekend(or holiday). We do have this item in stock. And to show our apology for the delayed response, we will offer you 10% off. Please make the payment before Friday to enjoy this discount. Thank you.
Please let me know if you have any further questions.
Best regards,
(Your name)
注:若客户下单后2天还没有付款,且发送的2封邮件也没有回复,则可以放弃该客户。
常用句型:
1. If there's any problem with the price, size, etc., please feel free to contact me.如果在价格、尺码等方面有任何问题,请尽管联系我。
2. Once the payment is confirmed, I will process the order and ship it out as soon as possible.
一旦确认已付款,我将马上执行订单并尽快发货。
3. Since they are very popular, the product may sell out soon.由于该货紧俏,随时都有断货的可能。
4. Instant payments are very important; the earlier you pay, the sooner you will get the item.
及早付款很重要,越早付款就越早收到货。
5. We can give you a discount of 3%.我们可以提供 3%的折扣。
6. Please note that there are only 3 days left to get 10% off by making payments with Escow (credit card, Visa, MasterCard, money bookers or Western Union).
请注意用Escow (credit card ,Visa ,MasterCard, money bookers or Western Union)支付有九折的优惠活动只剩下3天了,请尽快支付。