跨境电子商务店铺经常会有一些买家进来后对某一款产品感兴趣，他们就会在站内信里留言或者在即时聊天工具中询问具体情况。如果卖家帮他/她解除了疑问，则买家下单的机会就会增大，卖家可以顺势利导，把与该产品相关联的商品推荐给对方。
1.买家不满意选择的产品，可以推荐关联产品
如果买家在询问之后发现其感兴趣的产品有某些地方不如意，此时卖家可以把关联的产品推荐给他，告诉他这些是相关的热销商品，希望他能够喜欢。
Sample 1
Dear customer,
I am sorry that your are not satisfied with the product you inquired. According to your information, I would like to recommend some other items of similar styles and hope you will like them too. These are our popular best- sellings right now. Please click the link*************************and*********************to get more specific information about the items.
If you have any question about the item, please feel free to contact us.
Best regard,
(Your name)
2.买家下单后，推荐产品的关联产品
如果买家下单后，卖家还可以抓住机会，继续推荐与其订单相关联的产品，刺激其继续下单。
Sample 2
Dear customer,
Thank you for ordering our dress. The packet has been shipped today and you will get it in about 15 days.
We are selling a popular and nice belt which coordinates your dress order. For the specific information you can click: *************************
If you have any question about the item, please feel free to contact us.
Best regard,
(Your name)
