管理好买家期望也同样重要。您应该将发货地的信息准确告诉买家，具体而言，您需要在卖家资料中准确注明 ［ 发货 ］ 国家/地区，并说明从您所在国家/地区发货的实际时间，以此管理买家预期。您有责任在规定的送货时间内完成所有订单的配送。
Fulfilling International Orders on Your Own
When customers outside your country purchase your products on Amazon, one way to fulfill these orders is to ship them yourself internationally. There are several things to consider when shipping internationally direct to your customers.
Sending your products internationally direct to your customers
If your inventory is located in a different country than the marketplace where your customers placed their order, you need to ship the product internationally to your customer. Here is an overview of the process:
The seller chooses a carrier that can ship internationally.
The seller ships the product and is the exporter of record.
Important: Do not expose customers to customs delays and additional duties and taxes on their products. It is your responsibility to take care of such matters when you ship the product.
The carrier acts as the broker by default, according to the terms and conditions on the freight bill. The carrier will collect duties from the buyer upon delivery of the products.
It is also important to manage customer expectations. You should provide customers with accurate information about the country from which you are shipping your product. Specifically, you need to accurately state the "shipping from" country in your seller profile and manage customer expectations by stating the actual shipping times from your country. You will be responsible to meet the shipping expectations for all orders you receive.
International shipping costs
International shipping charges vary depending on several factors, including:
Package dimensions and weight
Source (where you are shipping from) and destination (where you are shipping to). Costs can be considerably higher for international destinations.
In addition to the above charges, you should be aware of customs duties and taxes that will need to be paid. Do not expose customers to customs delays and additional duties and taxes on their products. It is your responsibility to take care of such matters when you ship the product.
International shipping times
Fulfilling an order internationally will take more time than doing so domestically. Shipping times are reflected in the offer detail page and may make your offer less competitive relative to domestic counterparts.
There are also many online resources that can help sellers determine rates and that will make shipping easier. Here are a few links, organized by region, other sellers have found useful. Visit their websites directly to calculate the approximate shipping charges you can expect when fulfilling orders for the Amazon marketplaces you would like to list in:
Shipping to Company United States UPS Canada UPS Europe DHL UPS Japan DHL Yamato