轻小商品计划错误消息

以下是您在将商品注册到亚马逊物流轻小商品计划中时可能会看到的错误消息,以及有助于您解决这些错误的信息。


错误消息更多信息
提供的卖家 SKU 与所有现有商品都不匹配。请确保所输入的卖家 SKU 有效且正确无误(常见问题是 Excel 文件中的卖家 SKU 之前或之后存在多余空格),并在上传之前将该文件另存为制表符分割 (.txt) 格式,然后再点击“上传”选项卡。

检查卖家 SKU 是否有效且正确无误。

亚马逊现在接受 Excel 格式的库存模板。在上传之前,您不再需要将库存模板另存为文本文件。

该商品在卖家平台中没有包裹重量信息。请确保商品模板中有该字段;可点击“管理库存”页面中的【编辑】和【更多详情】按钮来查看和更新此商品的信息。要添加商品详情字段,请访问 https://sellercentral.amazon.com/gp/help/201576640。轻小商品计划的必填字段是重量字段(而不是“商品重量”或“发货重量”字段)。您的库存模板中必须包含“重量”字段,并且其中应填写有相应内容。
该商品在卖家平台中没有包裹尺寸信息。请确保商品模板中有该字段;可点击“管理库存”页面中的【编辑】和【更多详情】按钮来查看和更新此商品的信息。要添加商品详情字段,请访问 https://sellercentral.amazon.com/gp/help/201576640。包裹尺寸、“长度”、“宽度”和“高度”(而不是“商品尺寸”)是轻小商品计划的必填字段。您的库存模板中必须包含“包裹尺寸”字段,并且其中应填写有相应内容。
成人用品不符合注册轻小商品计划的条件。有关该计划的商品资格要求的其他信息,请访问 https://sellercentral.amazon.com/gp/help/201706140。
集换式卡片不符合注册轻小商品计划的条件。有关该计划的资格要求的其他信息,请访问 https://sellercentral.amazon.com/gp/help/201706140。
质保服务不符合注册轻小商品计划的条件。有关该计划的资格要求的其他信息,请访问 https://sellercentral.amazon.com/gp/help/201706140。有关更多详情,请参阅质保、服务方案、合约和担保
该商品目前有 {nonUnoInventory} 件库存商品。在注册加入轻小商品计划之前,您在现有的亚马逊物流网络中最多可以有 {maximumNonUnoInventory} 件库存商品。请先将多出的商品({excessNonUnoInventory} 件)售出或将其移除,然后再将该商品注册到该计划中。您也可以创建新的商品信息(卖家 SKU),然后重新提交该商品进行注册。要创建新的卖家 SKU,请访问 https://sellercentral.amazon.com/productsearch。仅当使用标准亚马逊物流的现有商品的库存量有限时,才可将其转换为轻小商品计划商品。如果您的库存量(包括已创建好的货件)超过此限制,请遵循建议的说明操作。注册加入轻小商品计划后,此限制将不再适用,您可以将更多库存发送至轻小商品计划专用的运营中心
二手商品不符合注册轻小商品计划的条件。有关该计划的资格要求的其他信息,请访问 https://sellercentral.amazon.com/gp/help/201706140。
提供的卖家 SKU 已与使用亚马逊物流的某件商品关联,因此无法注册加入轻小商品计划。您可以创建新的商品信息(卖家 SKU),然后重新提交该商品进行注册。要创建新的卖家 SKU,请访问 https://sellercentral.amazon.com/productsearch。对于您的库存中使用制造商条形码进行追踪的商品,您将需要针对轻小商品计划创建新的卖家 SKU。首先,创建新的卖家 SKU,并将其设置为卖家自配送商品。然后将该卖家 SKU 注册到轻小商品计划中,我们会将该商品转换为亚马逊物流商品。
该商品存在的买家限制导致其不符合注册轻小商品计划的条件。有关该计划的资格要求的其他信息,请访问 https://sellercentral.amazon.com/gp/help/201706140。
所选商城不支持轻小商品计划。
您的账户最近出现了与买家投诉和/或商品信息相关的问题,因此不符合注册轻小商品计划的条件。如果您有其他疑问,请联系卖家支持。在您售出了其他商品而未出现买家投诉、没有商品信息问题或发送至运营中心的库存没有问题后,您可以重新申请加入轻小商品计划。
该商品不符合轻小商品计划的销售速度要求。有关该计划的资格要求的其他信息,请访问 https://sellercentral.amazon.com/gp/help/201706140。轻小商品计划适用于流通快、在过去 4 周售出的商品数量不少于 25 件的商品。如果您发现自己的商品符合或超过这些销售要求,但仍收到了错误消息,则可能是因为报告存在延迟。请在下周一再次查看您商品的绩效,届时,数据已经更新。


亚马逊官网原文详情:   

Small and Light error messages

Below are error messages you might see when enrolling products in FBA Small and Light and information to help you resolve the errors.


Error messageMore information
The provided MSKU did not match any existing offers. Please ensure the MSKU is valid and has been entered correctly (a common issue is extra spaces before or after the MSKU in the Excel file) and save "Upload" tab only in tab-delimited (.txt) format prior to upload.

Check that the Merchant SKU is valid and was entered correctly.

Amazon now accepts inventory templates in Excel format. You no longer have to save your inventory template as a text file before uploading it.

This product is missing package weight information in Seller Central. Please make sure the field is present in product template;review and update information for this product by clicking the Edit and More Details button in your Manage Inventory page. To add product detail field refer to https://sellercentral.amazon.com/gp/help/201576640.The required field for Small and Light program is weight (not "item weight" or "shipping weight"). The weight field needs to be included in your inventory template and filled out.
This product is missing package dimensions information in Seller Central. Please make sure the field is present in product template; review and update information for this product by clicking the Edit and More Details button in your Manage Inventory page. To add product detail field refer to https://sellercentral.amazon.com/gp/help/201576640.Package Dimensions, Length, Width, Height is the required field for the Small and Light program (not "item dimensions"). The package dimensions field needs to be included in your inventory template and filled out.
Adult products are not eligible for the Small and Light program. For more information on the program's product eligibility requirements, refer to https://sellercentral.amazon.com/gp/help/201706140.
Trading cards are not eligible for the Small and Light program. For more information on the program's eligibility requirements, refer to https://sellercentral.amazon.com/gp/help/201706140.
Warranties are not eligible for the Small and Light program. For more information on the program's eligibility requirements, refer to https://sellercentral.amazon.com/gp/help/201706140.For more details, see Warranties, Service Plans, Contracts, Guarantees
There are {nonUnoInventory} units of existing inventory for this offer. You can have a maximum of {maximumNonUnoInventory} inventory units in the existing FBA network prior to enrolling into Small and Light. Please either sell through the excess ({excessNonUnoInventory}) units or remove them before enrolling this offer. You may also create a new offer (Merchant SKU) and resubmit the product for enrollment. A new Merchant SKU can be created at https://sellercentral.amazon.com/productsearch.Only limited amounts of inventory of existing offers in standard FBA can be converted to the Small and Light program. If your inventory (including created shipments) exceeds that limit, please follow the suggested instructions. Once enrolled in Small and Light, the limit no longer applies and you can send in more inventory to Small and Light fulfillment centers
Used products are not eligible for the Small and Light program. For more information on the program's eligibility requirements, refer to https://sellercentral.amazon.com/gp/help/201706140.
The provided Merchant SKU has already been associated with a product in FBA and cannot be enrolled in the Small and Light program. You may create a new offer (Merchant SKU) and resubmit the product for enrollment. A new Merchant SKU can be created at https://sellercentral.amazon.com/productsearch.For items in your inventory that are tracked using manufacturer barcodes, you will need to create a new Merchant SKU for Small and Light. First, create the new MSKU, as a self-fulfilled offer. Then enroll the MSKU in Small and Light and we will convert the offer to FBA.
The customer restriction on this product is ineligible for Small and Light program. For more information on the program's eligibility requirements, refer to https://sellercentral.amazon.com/gp/help/201706140.
The Small and Light program is not available in the selected marketplace.
Your account is not eligible for the Small and Light program due to issues related to recent customer complaints and/or listing problems. If you have any further questions, please contact Seller Support.You can reapply to Small and Light again after making additional sales without complaints, listing problems, or issues with inventory shipped to the fulfillment center.
This product does not meet the sales velocity requirement for the Small and Light program. For more information on the program's eligibility requirements, refer to https://sellercentral.amazon.com/gp/help/201706140.Small and Light is intended for fast-moving products with a minimum of 25 units sold in the previous four weeks. If you see that your product meets or surpasses the sales requirement but you still get the error, there may be a lag in the reporting. Check the performance of your product again the next Monday, when data is updated.

文章来源:亚马逊官方网站