How to find order information for EU customs declaration (applicable to EU-bound orders shipped from outside of EU)

The below article is part of a series covering EU fulfillment requirements effective July 1, 2021 12:00AM CEST. See here for more information.

 

To comply with the July 1, 2021 changes to European Union (EU) VAT, merchants shipping EU-bound orders from outside of the EU may be required to share additional order information with shipping carriers as a part of customs declarations (in order to facilitate the completion of necessary customs declarations).

Note that not all merchants shipping to the EU from outside of the EU are required to take additional actions. This article outlines different scenarios and action items applicable to different merchant groups.

1. Shipping to the EU from Mainland China

Merchants shipping EU-bound orders with the Advanced Logistics Program or Smart Logistics Program from Mainland China DO NOT need to take any additional actions described below to meet logistics or customs declaration requirements, as these two programs will cover all the necessary actions for these orders.

On the other hand, drop-ship orders released on or after June 26, 2021 12:00AM CEST (i.e., June 25, 2021 10:00PM UTC) bound for an EU customer address will be marked with a “European Union Order” flag in the Orders > Unfulfilled Orders page and Orders > History page on Merchant Dashboard (or Merchant Plus dashboard’s corresponding Unfulfilled Orders and Order History page) starting July 1, 2021 12:00A CEST, available for merchants to ship with a WishPost 3rd Party Logistics (3PL) channel. When hovering over the flag, merchants will see the following tooltip:

Specifically, when fulfilling EU-bound orders from Mainland China with WishPost 3PL channels, merchants may be subject to the following two scenarios and action items:

• If the consignment value of the corresponding product (i.e., customer-paid product price) is less than or equal to €150, no additional action is needed from merchants, as WishPost will take care of relevant logistics and customs declaration requirements.

• If the consignment value of the corresponding product is greater than €150, the order will also be marked with an additional "Pay Customer VAT "PC-VAT" required" flag. 

• To access the order information for customs declaration, click “View details” under the “Action” column of the corresponding order and navigate to the order’s Order details page.

• Under the “Product details” section of the Order details page, merchants will find a new section called “EU-bound order information for customs declaration”, which contains all information necessary to file/share with shipping carriers. Merchants may supply the information in this section of the page to the shipping carriers of the above three WishPost logistics channels in any format acceptable by the shipping carriers (electronic submission is strongly preferred/recommended, if this option exists): 

• Alternatively, merchants may also access this information via v2 and v3 API. Specifically:

• V2 API: Merchants may access this information via the newly-added ‘eu_vat_info’ attribute in the response of the following order-related v2 API endpoints

• V3 API: Merchants may access this information via the newly-added ‘eu_vat_customs_declaration’ attribute in the response of the following order-related v3 API endpoints:

• Retrieve an Order: GET https://merchant.wish.com/api/v2/order

• Retrieve Recently Changed Orders: GET https://merchant.wish.com/api/v2/order/multi-get

• Retrieve Recently Changed FBW Orders: GET https://merchant.wish.com/api/v2/order/multi-get-fbw

• Retrieve Recently Changed FBS Orders: GET https://merchant.wish.com/api/v2/order/multi-get-fbs

• Retrieve Unfulfilled Orders: GET https://merchant.wish.com/api/v2/order/get-fulfill

• 
  

• Get an order: GET https://merchant.wish.com/api/v3/orders/%7Bid%7D

• List orders: GET https://merchant.wish.com/api/v3/orders

• 
  

• 
  

• Sunyou European Express Parcel

• EQ-Express Parcel-HV-GC

• EQ-Expressparcel-HV-SC

• Merchants are required to use one of the following three specific WishPost logistics channels that provides Delivered Duty Paid (DDP) service and offers support to remit (at customs) VAT amount collected by Wish and/or customs duties: 

• As orders with consignment value greater than €150 will require formal customs entry and associated duty payment, it will be up to the merchant, in coordination with the appointed DDP carrier, to determine who should act as the “Importer of Record” for these parcels and how the additional costs will be managed/paid.

• Learn more about EU-bound orders flagged as “Pay Customer VAT “PC-VAT” required” here.

• Merchants need to file/share additional order information with these carriers as a part of customs declarations.

Specifically, the ‘eu_vat_customs_declaration’ can be located in order → tax_information → vat_information → eu_vat_customs_declaration attribute.

文章内容来源：wish商户官方网站