协议和政策
增益宝协议-客户勾选协议
《连连服务协议》-补充协议
鉴于:
一、 您已与连连国际以及其适格的连连关联企业(合称“连连国际”或“我们”)线上或线下签署完成相应的连连产品服务协议(包括但不限于《连连国际外贸支付用户服务协议》等)以及其他补充协议(若适用)(合称,“主协议”),使用连连的相关支付服务;
二、 为加强双方之间的业务合作,在满足特定情形下,连连同意为您提供交易返点权益(“权益服务”),并根据本协议约定向您提供相应权益。
有鉴于此,基于平等互利、共同发展的原则,连连国际和您就交易返点权益达成如下协议。若无特别说明,本协议中使用的词汇应与主协议中的相关词汇具有同样的含义。
第一条 交易返点权益前置条件
1. 双方知晓并承认,您享有交易返点权益应同时满足以下前置条件(“返点前置条件”):
(1) 您已注册连连账号,并通过连连国际制定的相关准入、尽调等合规流程并正式注册成为连连国际的用户;
(2) 您已满足连连国际关于交易返点权益制订的准入要求和活动规则(如有),未违反连连国际相关产品的使用要求和协议约定。
2. 您进一步知晓并同意,本协议的签署并不当然意味着您有权享有本协议项下所有权益,您相关权益的开通和批准以连连国际届时的确认通知为准。
3. 您确认并同意,为使用本服务您需要持续遵守本协议及相关规则。相关规则指我们自行制定的您使用本服务时您应当知悉并遵守的相关内容,包括但不限于:我们已经发布的或者将来可能发布的与本权益相关的业务规则、服务规则、页面展示、页面指引、FAQ、操作流程、操作提示、公告、通知、指引及我们发送至您的信息(短信、邮件、站内信或电话)等内容。
4. 我们将自主决定连连权益服务的相关规则,在遵守相关的法律、法规及监管要求的基础上,并按照届时自身风控和合规规则审核并决定权益服务的用户准入标准,以及用户在本服务项下的可用权益项目、可用服务功能、服务限制等具体内容。
5. 请您仔细阅读本协议(特别是字体加粗部分)。您了解并同意我们可以单方修改本协议及权益服务的相关规则或决定终止权益服务,若您届时不同意我们的相关修改或对页面提示信息有疑问,请您停止使用本服务。您可通过连连客服渠道进行咨询,以便我们为您解释和说明。如您通过网络页面点击确认或继续使用本服务即视为您无条件同意我们的相应修改。
第二条 交易返点权益
1. 交易返点权益。我们将根据本协议约定和您届时使用连连国际相关服务的情况,定期向您进行交易返点权益的下发,具体如下:
(1) 您需同时满足返点权益前置条件,方可享受对应返点权益。若您未能满足相关条件,则您不可享受返点权益。
(2) 返点计算公式:具体以邮件/站内信通知为准。
(3) 返点权益对账时间:连连国际将在每个自然月的次月第一个工作日前或双方认可的其他对账时间向您发送上个自然月每个返点基准日当日的返点权益及上个自然月的返点总权益,如有疑义的,您需在收到通知后的3个工作日内提出,若您逾期提出的,视为您无异议并已完成确认。
(4) 返点金额发放币种:返点币种同账户币种或者我们另行发出邮件或站内信通知的其他币种,具体以连连国际发放为准。
(5) 返点金额发放时间:连连国际将在每个自然月之次月第15个工作日前或双方认可的其他发放时间发放返点权益。
(6) 返点发放方式:发放至您在连连的币种账户。完成发放后我们会第一时间以短信或其他形式通知您。
(7) 返点权益:您无条件同意,我们可随时自行决定修改权益比例,您所适用的具体的权益幅度将由我们在邮件或站内信通知或届时的操作页面予以公布,并可能不时进行修改。您无条件同意我们对权益幅度的不时修改。
第三条 保密条款和知识产权
1. 未经我们书面许可,您不得擅自使用我们的企业名称、商标、LOGO、中英文标识等。您不得在其所在地或他国注册与我们及连连关联企业、合作银行及合作机构相关、相似、相近的商标。
2. 您在本服务中获得的个人用户信息、操作方式、账号、返点权益金额及支付方式、结算方式、接口技术(如有)、安全协议及证书等与本协议内容相关信息均为保密信息,您应当对保密信息严格保密,且仅为本服务之目的使用,未经我们书面同意,不得向任何第三方透露保密信息,否则视为违约,我们有权中止或终止为您提供的本服务并保留追究任何损失的权利,本条不因本协议的终止而终止。
第四条 不可抗力和免责
1. 您知悉并理解,因下列原因导致我们无法正常提供服务,我们免于承担任何责任:
1) 连连国际的系统停机维护或升级;
2) 因台风、地震、洪水、雷电或恐怖袭击、大规模疫情导致的长期间停工、停产等不可抗力原因;
3) 您的电脑软硬件和通信路线、供电路线出现故障;
4) 因您操作不当或通过非经我们授权或认可的方式使用本服务的;
5) 因病毒、木马、恶意程序攻击、网络拥堵、系统不稳定、系统或设备故障、通讯故障、电力故障、银行原因、第三方服务瑕疵或政府行为等原因。
尽管有前款约定,我们将采取合理行动积极促使服务恢复正常。
第五条 期限和终止
1. 本协议自您选择接受本协议并受本协议之约束之日(“生效日”)起有效,其有效期与主服务协议的有效期保持一致。为本条款之目的,您接受并使用我们在本协议项下所提供的权益服务即表明您接受本协议的所有条款并愿意受其约束。若您对本协议项下的任何条款有任何异议的,请停止使用本协议项下之服务并按照本协议之约定及时通知我们以终止本协议。
2. 终止情形。
(1) 连连国际可以在任何下列事项发生时通过向您发送书面通知立刻终止本协议:
a) 账号异常:若您的账号出现风险事件、注销后重复注册等账号异常情况;
b) 保密:您违反本协议保密条款的约定,对本协议项下所获得之信息及本协议之内容在未获得连连国际书面许可之情况下进行披露;
c) 欺诈:您在使用连连国际提供的支付服务的过程中以任何形式隐瞒事实或向连连国际进行任何虚假陈述,或您为签订本协议而使用了提交虚假材料等欺骗手段;
d) 商誉:您在任何情况下以任何形式损害或侵害连连国际或任何其关联公司的商誉;
e) 违法:对本协议的遵守将使连连国际或任何其关联公司违反或潜在性地违反任何适用法律;
f) 合规风险:如果连连国际依其合理自主判断认为您针对风险事件的防范措施不能满足其对风险事件防范的要求;
g) 滥用或恶意:您滥用本协议项下的权利或通过恶意手段与连连国际达成本协议;
h) 违约:您违反本协议。
(2) 若您终止与连连国际签订的任一主协议,不再提供连连国际提供的对应支付服务,连连国际可以在前述事项发生时通过向您发送书面通知立刻终止本协议。
(3) 经连连国际提前30天书面通知您后,连连国际可以单方终止本协议。
3. 本协议终止后的安排。
(1) 若本协议因连连国际根据第3.3(1)条而终止的,您不享有本协议下的任何权益(包括但不限于任何返点权益,即连连国际不予结算和发放尚未发放的返点权益,且您应退还连连国际已发放的返点权益),且您应向连连国际及时支付连连国际应得款项。
(2) 若本协议因第3.3(1)条以外的原因而终止的,连连国际仍应按照本协议约定对本协议项下尚未发放的返点权益进行结算和发放,但您应向连连国际及时支付连连国际应得款项。除前述约定以外,您不再享有本协议项下的任何权益,且无权要求连连国际返还已收取的任何款项。
第六条 其他
1. 补充协议。本协议之条款和条件构成双方之间就本协议的主题事项所达成的对主服务协议的补充并将取代之前双方就该等事项所达成的所有书面或口头的陈述、承诺或协议。除非本协议明确表示不适用或与本协议规定有冲突的,主服务协议中相关条款和条件将同时适用于本协议项下的连连付款服务。但若主服务协议与本协议之条款有任何冲突或不一致的,以本协议的约定为准。本协议未作约定的,以主服务协议为准。本协议连同主服务协议及本协议第一条第2条所提及的其他规则一起构成您与我们之间就连连付款服务而达成的完整协议。
2. 您同意本协议无需经您书面签署。您通过网络页面点击确认或对本协议项下服务的使用即视为您对本协议项下之条款和条件的接受并愿意受其约束。您同意不会仅因为本协议未经您书面签署而质疑本协议对您的有效性和可执行性。
REBATE AGREEMENT — CLIENT ELECTION AGREEMENT
Supplementary Agreement to the LianLian Services Agreement
WHEREAS:
A. You have entered into the relevant LianLian product service agreements (including but not limited to the LianLian LGAS Agreement) and other supplementary agreements (where applicable) (collectively, the "Master Agreement") with LianLian International and its qualified LianLian affiliates (collectively, "LianLian International" or "we"), whether online or offline, and you use the relevant payment services of LianLian;
B. In order to strengthen the business cooperation between the Parties, LianLian may, where the applicable conditions are met, extend the Transaction Rebate Benefit (the "Rebate Services") to you and make the corresponding benefits available to you in accordance with this Agreement.
NOW, THEREFORE, on the principles of equality, mutual benefit and common development, LianLian International and you have reached the following agreement in respect of the Transaction Rebate Benefit. Unless otherwise specified, terms used in this Agreement shall have the same meanings as the corresponding terms used in the Master Agreement.
Article 1 Preconditions for the Transaction Rebate Benefit
1.1 The Parties acknowledge and agree that your entitlement to the Transaction Rebate Benefit is conditional upon your satisfying all of the following preconditions at the same time (the "Rebate Preconditions"):
(1) you have registered a LianLian account, passed the relevant onboarding, due diligence and other compliance processes prescribed by LianLian International, and been formally registered as a user of LianLian International;
(2) you have met the onboarding requirements and campaign rules (if any) set by LianLian International in respect of the Transaction Rebate Benefit, and have not breached the usage requirements or contractual terms applicable to the relevant LianLian International products.
1.2 You further acknowledge and agree that the execution of this Agreement does not of itself entitle you to all benefits under this Agreement. The activation and approval of the relevant benefits for you shall be subject to LianLian International's confirmation notice at the relevant time.
1.3 You confirm and agree that, in order to use the Rebate Services, you must continuously comply with this Agreement and the relevant rules. The relevant rules mean the content formulated by us on our own which you should be aware of and comply with when using the Rebate Services, including but not limited to the business rules, service rules, page displays, page guidelines, FAQs, operating procedures, operating prompts, announcements, notices and guidelines relating to these benefits that we have published or may publish in the future, and the information we send to you (by SMS, email, in-app message or telephone).
1.4 We will determine the rules relating to the LianLian Rebate Services at our own discretion and, on the basis of compliance with the relevant laws, regulations and regulatory requirements, will review and determine, in accordance with our risk control and compliance rules in force from time to time, the user eligibility criteria for the Rebate Services, as well as the specific benefit items, available service functions and service restrictions available to users under the Rebate Services.
1.5 Please read this Agreement carefully (in particular the parts in bold). You understand and agree that we may unilaterally amend this Agreement and the rules relating to the Rebate Services, or decide to terminate the Rebate Services. If you do not agree to the relevant amendments or have any questions about the information displayed on the page, please stop using the Rebate Services. You may make enquiries through LianLian's customer service channels so that we can explain and clarify the matter to you. Where you click to confirm on the web page or continue to use the Rebate Services, you shall be deemed to have unconditionally agreed to the relevant amendments.
Article 2 The Transaction Rebate Benefit
2.1 The Transaction Rebate Benefit. We will, on a periodic basis, extend the Transaction Rebate Benefit to you in accordance with this Agreement and your use of the relevant LianLian International services from time to time, as follows:
(1) You must satisfy all of the Rebate Preconditions at the same time before you are entitled to the corresponding rebate benefit. If you fail to satisfy the relevant conditions, you shall not be entitled to the rebate benefit.
(2) Method of calculating the rebate: the Rebate Level applied to you and the resulting rebate amount are as specified in our email or in-app message notice. The rebate is calculated on the relevant account balance as recorded on each day and is not calculated by reference to any interest rate or on any interest-bearing basis.
(3) Rebate reconciliation time: LianLian International will, no later than the first Business Day of the calendar month following each calendar month, or at such other reconciliation time as agreed by the Parties, send to you the rebate benefit for each day in the preceding calendar month and the total rebate benefit for that month. If you have any objection, you must raise it within 3 Business Days after receipt of the notice; if you fail to raise it within that period, you shall be deemed to have no objection and to have completed confirmation.
(4) Currency of payment of the rebate amount: the rebate shall be paid in the same currency as the account, or in such other currency as we may notify you of separately by email or in-app message, as determined by LianLian International upon payment.
(5) Time of payment of the rebate amount: LianLian International will pay the rebate benefit no later than the 15th Business Day of the calendar month following each calendar month, or at such other payment time as agreed by the Parties.
(6) Method of payment of the rebate: paid into your account with LianLian. Once payment is completed, we will notify you by SMS or other means at the first opportunity.
(7) Rebate level: You unconditionally agree that we may at any time, at our sole discretion, adjust the Rebate Level applicable to you. The Rebate Level means the level at which the Transaction Rebate Benefit is calculated by reference to the relevant account balance and is an incentive only; it does not constitute interest, a deposit or any form of return on funds. The Rebate Level applicable to you will be published by us in an email or in-app message notice or on the then-current operating page, and may be adjusted from time to time. You unconditionally agree to our adjustment of the Rebate Level from time to time.
Article 3 Confidentiality and Intellectual Property
3.1 Without our written permission, you shall not use our corporate name, trademarks, logo or Chinese and English marks without authorisation. You shall not register, in your place of residence or in any other country, any trademark that is related to, similar to or close to those of us, our LianLian affiliates, our partner banks and our partner institutions.
3.2 The personal user information, operating methods, accounts, rebate amounts and payment methods, settlement methods, interface technology (if any), security protocols and certificates, and other information relating to the content of this Agreement that you obtain in the course of the Rebate Services are all confidential information. You shall keep the confidential information strictly confidential and use it solely for the purposes of the Rebate Services. Without our written consent, you shall not disclose the confidential information to any third party; otherwise it shall be deemed a breach of this Agreement, and we shall be entitled to suspend or terminate the Rebate Services provided to you and reserve the right to claim any and all losses. This clause shall survive the termination of this Agreement.
Article 4 Force Majeure and Disclaimer
4.1 You acknowledge and understand that we shall be exempt from any liability where we are unable to provide the services normally for any of the following reasons:
(1) system downtime, maintenance or upgrade of LianLian International;
(2) force majeure events such as typhoons, earthquakes, floods, lightning, terrorist attacks or large-scale epidemics resulting in prolonged stoppage of work or production;
(3) failure of your computer hardware or software, communication lines or power supply lines;
(4) your improper operation, or your use of the Rebate Services by any means not authorised or approved by us;
(5) viruses, Trojan horses, malicious program attacks, network congestion, system instability, system or equipment failure, communication failure, power failure, reasons attributable to banks, defects in third-party services or acts of government.
Notwithstanding the foregoing, we will take reasonable action to actively restore the services to normal.
Article 5 Term and Termination
5.1 Term. This Agreement shall take effect on the date on which you elect to accept this Agreement and become bound by it (the "Effective Date"), and its term shall be consistent with the term of the Master Agreement. For the purposes of this clause, your acceptance and use of the Rebate Services provided by us under this Agreement indicates that you accept all the terms of this Agreement and agree to be bound by them. If you have any objection to any provision of this Agreement, please stop using the services under this Agreement and notify us promptly in accordance with this Agreement so as to terminate this Agreement.
5.2 Termination events.
(1) LianLian International may terminate this Agreement immediately by sending you a written notice upon the occurrence of any of the following:
a) Account irregularity: if your account is subject to risk events, repeated registration after deregistration or other account irregularities;
b) Confidentiality: if you breach the confidentiality provisions of this Agreement by disclosing the information obtained under this Agreement or the content of this Agreement without the written permission of LianLian International;
c) Fraud: if, in the course of using the payment services provided by LianLian International, you conceal facts in any manner or make any false statement to LianLian International, or if you use deceptive means such as submitting false materials in order to enter into this Agreement;
d) Goodwill: if you damage or infringe the goodwill of LianLian International or any of its affiliates in any manner and under any circumstances;
e) Legality: if compliance with this Agreement would cause LianLian International or any of its affiliates to breach or potentially breach any applicable law;
f) Compliance risk: if LianLian International, acting on its reasonable and independent judgement, considers that your measures for preventing risk events do not satisfy its requirements for the prevention of risk events;
g) Abuse or malice: if you abuse your rights under this Agreement or enter into this Agreement with LianLian International by malicious means;
h) Breach: if you breach this Agreement.
(2) If you terminate any Master Agreement entered into with LianLian International and cease to be provided with the corresponding payment services provided by LianLian International, LianLian International may terminate this Agreement immediately by sending you a written notice upon the occurrence of the foregoing.
(3) LianLian International may unilaterally terminate this Agreement upon 30 days' prior written notice to you.
5.3 Arrangements following termination.
(1) If this Agreement is terminated by LianLian International pursuant to Article 5.2(1), you shall not be entitled to any benefit under this Agreement (including but not limited to any rebate benefit, i.e. LianLian International shall not reconcile or pay any rebate benefit not yet paid, and you shall refund to LianLian International the rebate benefit already paid), and you shall promptly pay to LianLian International the amounts due to it.
(2) If this Agreement is terminated for any reason other than Article 5.2(1), LianLian International shall nevertheless reconcile and pay the rebate benefit not yet paid under this Agreement in accordance with this Agreement, provided that you shall promptly pay to LianLian International the amounts due to it. Save as aforesaid, you shall not be entitled to any other benefit under this Agreement and shall not be entitled to require LianLian International to refund any amount received.
Article 6 Miscellaneous
6.1 Supplementary agreement. The terms and conditions of this Agreement constitute a supplement to the Master Agreement between the Parties in respect of the subject matter of this Agreement and shall supersede all prior written or oral representations, undertakings or agreements reached between the Parties in respect of such matters. Unless expressly stated otherwise or inconsistent with this Agreement, the relevant terms and conditions of the Master Agreement shall also apply to the LianLian payment services under this Agreement. In the event of any conflict or inconsistency between the terms of the Master Agreement and this Agreement, this Agreement shall prevail. Matters not provided for in this Agreement shall be governed by the Master Agreement. This Agreement, together with the Master Agreement and the other rules referred to in Article 1.3 of this Agreement, constitutes the entire agreement between you and us in respect of the LianLian payment services.
6.2 You agree that this Agreement need not be signed by you in writing. Your clicking to confirm on the web page or your use of the services under this Agreement shall be deemed your acceptance of, and agreement to be bound by, the terms and conditions of this Agreement. You agree that you will not challenge the validity and enforceability of this Agreement against you solely on the ground that it has not been signed by you in writing.

