如果客户已付款，卖家最好能在最短的时间内发货，及时填写物流单号及查询信息并告知客户，同时还可以提醒客户收到货后给予好评或反馈信息。
下面是一些常用的词汇及表达。
(1)tracking information.(物流)跟踪信息。
(2)updated information更新信息。
(3)It will take 5-10 workdays to reach your destination, 到达目的地需要 5~10个工作日。
范文
Thanks for your order.
Your item is shipped out today via X X X X X X X express, and the tracking number is X X XX X X. Please kindly trace at the following website: http://www.X X X X X X X X X X X.com
Best regards!
范文
Dear valuable customer,
Thanks for your order. The product has been arranged with care. You may trace it on the following website after 2 days:
http://www.XXXXXXXXXXX.com
Kindly be noticed that international shipping would take longer time (7-21 business days for China post, 3-7 for EMS). We sincerely hope it can arrive fast. And you can be satisfied with our products and services.
As well, we would appreciate very much if you may leave us five-star appraisal and contact us first for any question, which is very important for us.
We treasure your business very much and look forward to serving you again in the near future.
Best regards.
Fashion Garment After-sales Team
范文
Dear customer,
Regarding your order number: X X X,we have shipped your item(s) via (DHL, EMS,E-packet) and the tracking number is X X X. Please check the tracking information here:
http://www.XXXXX.com for updates.
Please note, it will take 2-5 days before the tracking information can be viewed online. If you have any further questions, please feel free to contact us.
Thank you.
