1.报价
当有订单询价时，回复函应包含如下内容:感谢对方询价、希望与对方建立业务、订单的条件和报价。示例如下:
Dear sir,
Thanks for your inquiry. We cherish this chance to do business with you very much. If you order a quantity of 1,000, we can offer you the bulk price of USD xxxx /piece with free shipping.
I look forward to your reply.
Regards
John
2.买家砍价的回复
在交易过程中，经常遇到买家砍价的情形。在回复函中，首先要感谢对方的有意购买，然后欣然接受并给予理由。如果不能接受，要表示歉意并给予理由。同时，面对这样的潜在客户，要认真细致分析，促成交易达成，可以提供促成交易达成的一些附加条件。示例如下:
Dear Joathan,
Thank you for your interests in my item.
I am sorry but we can't offer you that low price you asked for. We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.
However, we'd like to offer you some discounts on bulk purchases. If your order is more than 10000 pieces, we will give you a discount of 5% off.
Please let me know for any further questions. Thanks.
Sincerely,
Jack
