卖家身份验证

为了帮助我们维护一个买家和卖家相互信任的商城环境,我们需要一些额外的证据来证明您在注册期间提供的信息。

如果您已提交文件

从我们收到您的文件时算起,完成审核流程最多需要两个工作日。我们会通过电子邮件将结果发送给您。

注意: 账户通过验证后,您就可以访问卖家平台。

 

如果您尚未提交文件

1、转至卖家身份验证 页面。

 

2、在请选择您所在的国家/地区下,从下拉选项中选择您所在的国家/地区。

注意: 文件要求可能会因您所在的国家/地区而异。

 

3、在【提交所需文件】部分,上传您的文件。

 

4、在提供联系信息下,输入您的【电子邮件地址】和【电话号码】(可选)。

 

5、点击【提交】。

注意: 如果您需要更多时间才能提交信息,可以选择【保存草稿】按钮以保存您的信息,并在稍后返回【卖家身份验证】页面。

 

文件被拒绝

重要: 我们无法验证文件或它们不符合我们的标准时,我们会拒绝这些文件。我们对文件的批准或拒绝是最终决定且您不能就此提出申诉,但您可以重新申请一个新账户。

亚马逊要求提供两份文件以验证您的身份。为避免您的文件被拒绝,请确保它们符合以下标准:

所有文件必须:

 

  • 有效(未过期、撤销或封闭)
  • 为彩色、无遮挡的高质量文件(不得为特定角度拍摄、模糊不清或裁剪过的文件)
  • 显示完整页面
  • 不能是屏幕截图
  • 显示您用于注册在亚马逊上销售商品的匹配信息(例如您的身份证号码或姓名)
  • 是扫描图片或从移动设备的相机拍摄的照片(非屏幕截图)
  • 显示完整文件(如适用,正面和背面)
  • 小于 10 MB
  • 采用以下格式之一:gif、png、jpg、pdf 和 docx。文件名中不得包含特殊字符(例如:$、& 或 #)
  • 真实且未经修改
  • 使用以下受支持的语言之一: 中文、英语、法语、德语、意大利语、日语、葡萄牙语或西班牙语
注意: 如果您的文件使用的是其他语言,您可以提交经过公证的受支持语言翻译版本。

 

身份证件:

每位卖家所需的身份证件取决于您的企业总部所在的国家/地区以及您的居住地。

下拉选项将告知您哪些选项可供您使用,例如:护照、驾照或居民身份证。除了上述对所有文件的要求外,身份证件必须:

  • 显示完整的文件页面;如果是身份证,则必须显示证件的正反面
  • 是政府颁发的、由您所居住的国家/地区分发并受其认可的身份证
  • 是彩色的(不接受黑白)
  • 对于多页文件(ID 的正反面),如果屏幕不要求分别上传正面图片和背面图片,请务必将图片合并为一个文件进行上传
  • 出生日期(如适用)与注册时提供的出生日期相符
  • 具有签名
  • 如果提交护照,请确保护照上有您的签名

 

其他文件

所需的其他文件因国家/地区和州而异。其他文件(显示在注册页面上的自定义选项)可能是证明您企业有效的文件,例如:营业执照、银行对账单、信用卡对账单或公用事业账单。

 

注意:
  • 有些公司、企业或慈善机构需要提交政府签发的主要联系人或受益所有人或受托人身份证。
  • 对账单中提及的联系人姓名或公司名称应与您在注册时提供的联系人姓名或公司名称相一致。
  • 您可以隐藏交易金额,但文件必须保持不变。
  • 文件不得有密码保护。
  • 不要提供您的信用卡或借记卡照片。
  • 不要提供确认开户的银行信函。
  • 不要提供银行存折(印度和日本除外)。
  • 不要提供企业注册证书。

 

 

我们可能会根据您的位置要求您提交银行账户对账单、信用卡对账单或营业执照。请确保您的文件符合以下标准:

 

银行账户对账单或信用卡对账单:

 

  • 必须与注册时提供的企业名称或联系人姓名一致
  • 必须包含企业地址并显示买家交易信息
  • 日期在最近 180 天内
  • 是彩色的(不接受黑白)
  • 必须显示交易活动,但您可以涂黑交易金额
  • 如果银行账户以贵公司的名义开出,那么文件上的银行账户名称必须是贵公司的名称。但是,如果您是独资经营者,文件上的银行账户名称必须是独资经营者的姓名。
  • 银行徽标、银行账号、公司地址、公司名称或联系点(代表企业联系人的姓名)以及银行账户持有人姓名必须清晰可见。

 

营业执照:

 

  • 法定代表人或受益人的姓名应与身份证件上的姓名一致。
  • 地址应与注册时提供的企业地址一致。
  • 自注册之日起,有效期至少为 45 天。
  • 不得处于已被当地政府撤销或封闭的状态。
  • 公司名称和详细信息必须清晰可见。

 

地址证明

 

  • 名称和地址必须清晰可见。
  • 可能是公用事业公司开具的(您的选项将显示在页面下拉菜单中)水、电力、煤气、互联网、电信账单或手机账单。
  • 如果指定地址的公用事业账单不在您的名下,请提供与注册地址相关的公用事业账单,以及证明您使用该地址运营的其他证明文件,即使账单不在您的名下。
  • 必须是在最近 180 天内开具的。

 

上传文件后会发生什么

如果上传了必要的文件和信息,将会显示一条消息“感谢您的请求”。 关闭浏览器中的选项卡。

在您提交文件后,亚马逊将审核您的信息,如有需要,可能会在 3 个工作日内与您联系,请您进一步说明。

重要: 如果我们无法验证您提供的信息,也无法请求您重新提交文件,您可以在接下来的 30 天内完成此请求。如果我们在此时间内未收到您的相关文件,您的案例将被关闭,我们将无法激活您的账户以在亚马逊上进行销售。出于安全原因,我们仅接受通过卖家平台上的身份验证页面上传的文件。

 

亚马逊官网原文详情:

Seller Identity Verification

To help us maintain a trusted marketplace for buyers and sellers, we'll need some additional proofs for the information you provided during registration.

If you've already submitted your documents

The review process can take up to two business days from the time we receive your documents. We will email you the result.

Note: You'll gain access to Seller Central after your account is verified.

 

If you haven't submitted your documents

    1. Go to the Seller Identity Verification page.

 

    1. Under Please select your country/region, choose your country or region from the drop-down option.
      Note: Document requirements might change based on your country.

 

    1. In the Submit required documents section, upload your documents.

 

    1. Under Provide contact information, enter your Email address and Phone number (optional).

 

    1. Click Submit.
      Note: If you require additional time before submitting your information, you can select the Save draft button to save your information and return to the Seller Identity Verification page later.

 

Document rejection

Important: We reject documents when we can't verify them or when they don't meet our criteria. Our decision to approve or reject a document is final and cannot be appealed, although you can re-apply with a new account.

Amazon requires two documents in order to verify your identity. To avoid having your documents rejected, make sure they meet the following criteria:

All documents must:

 

  • be valid (not expired, revoked, or closed)
  • be high-quality, in color, and unobstructed (not angled, blurry, or cropped)
  • show the full page
  • not be a screenshot
  • display matching information (such as your ID number or name) that you use to register to sell on Amazon
  • be scanned images, or a photo taken from your mobile device's camera (no screenshots)
  • display the full document (front and back, if applicable)
  • be less than 10MB in size
  • be in one of these formats: gif, png, jpg, pdf, and docx. Do not include special characters in the file name (examples: $, &, or #)
  • be authentic and unaltered
  • be in one of these supported languages: Chinese, English, French, German, Italian, Japanese, Portuguese, or Spanish
Note: If your documents are in another language, you can submit notarized translations in a supported language.

 

Identity documents:

The identity documents required for each seller depends on the country or state your business is headquartered in, and where you live.

The drop-down options will tell you which options are available to you, such as: passport, driver license, or national ID. In addition to the above requirements for all documents, the ID must:

  • show a full document page, or in case of national identity cards, both sides of the card
  • be a government-issued identity card that is distributed and recognized by the country where you are a citizen or resident
  • be in color (black and white not accepted)
  • for multi-page files (both sides of the ID), if the screen does not ask for separate front and back image uploads, be sure to merge the images into one file to upload
  • have date of birth (if applicable) that matches the date of birth provided during registration
  • have a signature
  • if submitting a passport, be sure the passport has your signature

 

Additional documents

The additional documents requested vary by country and state. An additional document (your customized options display on the registration page) might be a document that proves your business is valid, such as: business license, bank statement, credit card statement, or utility bill.

 

Note:
  • Some companies, corporations, or charities need to submit a government-issued national ID for the primary contact, or the beneficial owner or trustee.
  • The name of the point of contact or company mentioned on the document should match the point of contact name or business name provided during registration.
  • You can hide the transaction amount, but the document must remain intact.
  • Document must not be password-protected.
  • Do not provide a photo of your credit card or debit card.
  • Do not provide a bank letter acknowledging an account opening.
  • Do not provide a bank passbook (except in India and Japan).
  • Do not provide a business registration certificate.

 

 

You might be asked to submit a bank account statement, credit card statement, or business license based on your location. Make sure your documents meet the following criteria:

 

Bank account or credit card statements:

 

  • Must match the name of the business or point of contact provided during registration
  • Must contain the business address and show customer transactions
  • Must be dated within the last 180 days
  • Be in color (black and white not accepted)
  • Must show transaction activity, but you can black out the transaction amount
  • If the bank account is in the name of your business, the bank account name on the document must be the name of your business. However, if you have a sole proprietorship, the bank account name on the document must be the sole proprietor's name.
  • Bank logo, bank account number, business address, business name or point of contact (name of person to contact on behalf of the business), and bank account holder name must be clearly visible.

 

Business licenses:

 

  • The name of the legal representative or beneficiary owner should match the name on the identity document.
  • The address should match the business address provided during registration.
  • Must be valid for at least 45 days from the time of registration.
  • Must not be revoked or closed by the local government.
  • Business name and details must be visible.

 

Proof of address

 

  • Name and address must be visible.
  • Could be (your options will display in a drop-down on the page) a water, electricity, gas, internet, telecom bill issued by the utility company, or a mobile phone bill.
  • If a utility bill for the given address is not under your name, provide a utility bill associated to the address used to register, and any other supporting documents that prove you are operating from that address, even if the bill is not under your name.
  • Must be issued within the last 180 days.

 

What to expect after you upload your document

If the necessary documents and information are uploaded, a message will display "Thank you for your request." Close the tab in your browser.

After you submit documents, Amazon will review your information and may contact you for further clarification, if needed, within 3 business days.

Important: If we are unable to verify the information you provided and request that you resubmit your documents, you will have within the next 30 days to complete this request. If we do not receive your documents within this timeframe, your case will be closed and we will not be able to activate your account to sell on Amazon. For security reasons, we can only accept documents uploaded through the Seller Identity Verification page on Seller Central.
文章来源:亚马逊官方网站