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例如，客户选择的是 DHL 发货，但是卖家只能用e邮宝或者小包发货，询问客户是否愿意接受。

Dear valued customer,

Thank you for your order. We are sorry that we cannot ship your item(s) via DHL at this point. 

We can only ship your item(s) via ePacket( 或者其他的货运方式)which usually takes 10-15 business days for delivery. Please let us know as soon as possible if we should proceed with the ePacket shipping method.

We look forward to hearing from you soon.

Thank you.

Fashion Garment Ltd.