请求评论

我们并不需要您去请求买家提供评论,因为我们的系统会代您发出请求,且您无需支付任何费用。如果您仍想请求买家对特定订单提供评论,我们建议您使用【订单详情】页面上的【请求评论】功能,而不是通过电子邮件或买家与卖家消息服务联系买家。

您使用上述功能请求评论时,我们会在一封电子邮件中同时请求买家对订单提供商品评论和卖家反馈。这些请求使用标准话术,且会自动翻译为买家的首选语言。

您可使用此功能在订单商品送达日期后的 5 至 30 天内请求买家提供评论,每个订单可发送一次请求。这样可以确保买家收到时效性和相关度都较高的评论请求。


亚马逊官网原文详情:   

Request a review

We don’t require you to request reviews because our systems already do that on your behalf at no cost to you. If you would still like to request a review for a specific order, we recommend that you use the Request a review feature on the Order Details page instead of asking the customer via email or Buyer-Seller Messaging.

When you request a review using this feature, we ask for both a product review and seller feedback for the order in the same email. These requests use standardized language and are automatically translated into the customer’s preferred language.

You can use this feature to request reviews once per order between 5 and 30 days after the order delivery date. This ensures that customers receive relevant, recent review requests.


文章来源:亚马逊官方网站