为了实现达成商务合作的目的, 遵守信函的写作原则和熟练运用信函回复技巧在商务活动中起着重要的作用,邮件回复的对应性的问题,是个基础性问题、常识性的问题、如何要解决它,小编今天带来了两个基础性的办法,具体内容如下:

办法一:

把与客户的邮件沟通想象成是电话沟通,不忽略客户的问题同时简明扼要表达自己的想法。

办法二:

首先是审题 ,把客户邮件内容和/或附件研究透,其次是列出自己要回复的要点,列出提纲,做到没有遗漏。最后是检查,把自己写好的邮件和附件与客户原始邮件对应检查,确认无误然后再发送。

范例:

Dear sir,

We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us and the now pls check the quotation below:

The speifcation you required:

The length:

The diameter:

The material:

The price:XX usd /pes FOB(tian jim)

I hope this is the one in your favor,As a experienced company (SO9001:2000)in the XX filed for more than 20 years and we take the opportunity seriously to cooperate with you.If you have any questions ,pls feel free to contact me.I will try my best.

Thanks and regards

签名

做外贸,需要耐心与细心!希望各位卖家不断提高撰写邮件的技巧,有更丰硕的成果!

(本文内容根据网络资料整理,出于传递更多信息之目的,不代表连连国际赞同其观点和立场)
*连连国际 (LianLian Global) 是连连数字旗下跨境支付核心品牌