wish商户平台如何基于符合规定的原因移除美国路向A+物流计划订单?

为了帮助商户更高效地配送美国路向订单,商户可以基于符合规定的移除原因,直接在wish商户平台上将美国路向订单从 A+ 物流计划中移除。

若要移除某个订单,商户可以先在商户平台上前往订单 > 未履行的订单页面,点击该订单旁的“操作”下拉菜单,然后选择“从 A+ 物流计划中移除”,如下所示:

此时页面将跳出弹窗,商户可以在其中输入更多信息,例如选择一个符合规定的解绑理由:

关于这些符合规定的移除理由,请注意以下信息:

  • “从中国大陆以外发货”:选择此符合规定的解绑理由,商户可从中国大陆以外的仓库发货,从而缩短交货时间并改善用户体验。

  • “禁运产品”:您可以在此篇文章的wish平台A+物流计划禁运品类”部分查看目前禁运的品类清单。

  • “超重”和“尺寸过大”:请参阅其他文章的“wish平台运至 A+物流计划仓库的包裹(从中国大陆发货的美国路向订单)有哪些尺寸和重量限制?”部分,以获取更多信息。

  • “其他”:如果选择“其他”,则商户必须先在下方的“备注”栏中详细说明相关理由,才能解绑订单(详情见其他文章)。

wish商户官网原文详情:

6. How to remove United States-bound Advanced Logistics Program orders from the program based on qualified reasons?

To help merchants ship their United States-bound orders most efficiently, merchants may remove United States-bound orders from the Advanced Logistics Program directly in Merchant Dashboard, based on a list of qualified removal reasons.

To remove an order, merchants may first navigate to the “Action” menu dropdown of the order in Orders > Unfulfilled Orders page in Merchant Dashboard, and select “Remove from A+ Program”, as shown below:

Merchants will then be presented with a popup modal where they can input more information, such as selecting one of the qualified reasons for the removal:

Please note the following about this list of qualified reasons:

  • “Shipping from outside of Mainland China”: selecting this qualified reason for removing a United States-bound order allows merchants to ship it from their warehouses outside of Mainland China with faster delivery time and improved customer experience.

  • “Unsupported product”: a list of currently unsupported product categories can be found in “3. Product categories unsupported by the Advanced Logistics Program” in this article.

  • “Overweight” and “Oversized”: please refer to “2. What are the dimensions and weight limits for packages delivered to Advanced Logistics Program warehouse (Mainland China-originating, United States-bound orders)?” above for more information.

  • “Other”: if “Other” is selected, merchants are required to elaborate in the “Comment” section below before removing the order (see below for details).

文章内容来源:wish商户官方网站