样品寄走后,不仅要告知客人寄样的时间,还要提供快递单号,以便客户在需要的时候查询。当然,己方也要时刻查询快递情况,何时签收。一旦签收,就需要及时跟进,了解情况,如样品是否满意,哪里有缺陷,哪里需要改进,是否需要重新打样,这样才能有的放矢,有针对性地进展下去。

一、邮件模板

Dear Clair,

Good morning! Have you enjoyed a nice weekend?

T'm sure that you're very busy every Monday, and really sorry to trouble you at this time. Just following up to check whether you received our samples?Does everything okay?

If any questions,please do not hesitate to contact me.

Best regards,

Kerry Hu

二、常用语句

1. I'm desperate to get your approval for samples.

我非常需要您对于样品的确认。

2. We look forward to receiving your approval in 3 days.

我们希望3天内能收到您的确认。

3. There are some minor details that T'd like to check with you.

有些小问题我想跟您确认一下。

4. Hope our samples could match your request.

希望我们的样品能达到贵方的要求。

5. We will send you 1pc of sample,and keep the other one for our records.

我们会寄你一个样品,另外留一个在本公司。

希望上述关于样品满意度的内容能够帮助各位买家更好地追踪客户,高质量完成交易。

(本文内容根据网络资料整理,出于传递更多信息之目的,不代表连连国际赞同其观点和立场)