客户在下单付款后，有可能仍有调整订单货物颜色、尺寸及数量的要求。此时若未发货，客服人员可以通过客户取消订单的申请后，让客户重新下单;若已发货，可根报实际情况，进一步与客户协商订单修改事宜。下面两则邮件的内容分别是回复客户可以更换与无法更换。
范文
Sure, we will change the colour from black to yellow accordingly for you.
Best regards!
范文
We are sorry that the shoe size 42 is out of stock at the moment, but the sandel(item #2367) is in stock at the moment. Which would you prefer, to keep the original order or change another product as what I recommend? Please let me know ASAP if you have any idea. Thank you.
（本文内容根据网络资料整理，出于传递更多信息之目的，不代表连连国际赞同其观点和立场）
