为什么有一个wish订单从“未履行的订单”队列中消失了?

如果某个订单从订单 > 未履行的订单页面上消失,可能是因为此订单被用户取消或者正在接受审核。如果此订单不再出现在未履行的订单队列中,则不需要履行。

当某个订单正在接受审核时,意思是指wish平台的欺诈审核团队正在审核该订单,以确保订单有效并得到授权。Wish欺诈审核团队既会自动审核所有订单是否存在潜在欺诈行为,也会手动审核所有高风险订单是否存在潜在欺诈行为。商户不应该也不需要履行任何正在接受审查的订单。

对于未履行的订单队列中的订单,wish平台建议您尽快履行。如需了解有关如何履行订单以及将订单标记发货的信息,请参阅这篇文章。

wish商户官网原文详情:


Why did an order disappear from my Unfulfilled Orders queue?

If an order disappeared from your Orders > Unfulfilled Orders page, this order was either canceled by the customer or placed under review. You do not need to fulfill this order if it is no longer in your Unfulfilled Orders queue.

When an order is placed under review, that means that our Fraud Detection Team is checking to make sure the order is valid and authorized. The Wish Fraud Detection Team both automatically reviews all orders for potential fraud and manually reviews all high-risk ones for potential fraud. Any orders placed under review should not and will not need to be fulfilled.

For the orders in the Unfulfilled Orders queue, we suggest that you fulfill them as quickly as possible. To learn how to fulfill your orders and mark them as "shipped", please visit this article.

文章内容来源:wish商户官方网站