当卖家收到客户支付的款项后,业务员应该及时向客户发出通知,说明款项已收到,感谢对方的合作诚意,并表示马上开始组织生产和发货。客户付款后,其角色从主动方变为被动方,会非常关心生产或发货的情况,及时告知客户后续服务,会让客户更放心。下面的案例是一个收到预付款后的回复案例,但是稍微加以修改后也可以作为收到客户开立的信用证后的回复。
示例如下。
Hi xxx,
Good day!
Today I have been informed by our accounts department that the deposit of $3100 has been received. Thank you for your quick payment. Production will be started next Monday after the following two days holiday. I will keep you updated about the production proceeding by sending you the production pictures frequently. Yours truly,
xxx