如何避免wish商户平台订单在履行前被取消/退款?

  • 在产品目录中提供准确的产品库存量,以防止由于库存不足而取消订单。请根据现有产品库存量相应地更新产品库存。

  • 及时履行订单,并确保订单在商户政策5.5规定的时间范围内由物流服务商确认履行。

  • 使用优质的物流服务商服务等级,以确保包裹在订单履行之前不会损坏或被取消。

wish商户官网原文详情:

How to prevent pre-fulfillment cancellations / refunds:

  • Provide accurate product inventory in the Product Catalog, in order to prevent cancellations due to running out of inventory. Please update the inventory for your products accordingly to accurately represent your product’s available inventory.

  • Fulfill orders timely and have orders confirmed fulfilled by shipping carriers within the appropriate timeframe according to Merchant Policy 5.5.

  • Utilize quality shipping carrier service levels to ensure packages do not get damaged or cancelled prior to fulfillment.

 文章内容来源:wish商户官方网站