疑难解答

因存在特定企业字段而无法处理订单报告

如果您因存在特定企业字段(如【是企业订单】、【商品价格指定】和【订货单编号】等)无法处理订单报告,请联系卖家支持。

错误 90009 - 标题行缺失或无效

选择了错误的文件类型。请选择文件类型【商品价格和数量】。【商品价格和数量】可在【上传文件】中使用,但无法在【检查您的文件】中使用。

警告 95030

如果您设置的数量折扣大于 50%,就会看到此警告,但您设置的折扣仍会被接受。高折扣并不违反政策。此警告信息仅仅是为了提醒卖家,他们可能错误地设置了高折扣。

其他错误

如果出现以下情况,您可能还会遇到其他错误:

  • 输入的企业商品价格高于正常商品价格。
  • 随着订购数量增大,数量折扣提高而不是降低。
  • 指定了【卖家允许的最低商品价格】,但随后又设置了低于【卖家允许的最低商品价格】的【企业商品价格】或【数量商品价格】。
 
亚马逊官网原文详情:  

Troubleshooting

Unable to process an order report due to business-specific fields

If you are unable to process an order report due to the presence of business-specific fields, such as is-business-orderprice-designationpurchase-order-number, etc., contact Seller Support.

Error 90009 – header row is missing or invalid

The wrong file type was selected. Please select the file type Price & QuantityPrice & Quantity is available in Upload file, but not in Check your file.

Warning 95030

If you set a Quantity Discount greater than 50%, you will see this warning, but your discount will still be accepted. High discounts are not against policy. The warning exists simply to alert sellers who may have set the high discount by mistake.

Additional errors

You will receive additional errors if any of the following are true:

  • You enter a business price that is higher than your regular price.
  • Your quantity prices increase with larger orders instead of decrease
  • You provide a minimum-seller-allowed-price, but then set a business-price or quantity-price lower than that minimum-seller-allowed-price.
 
文章来源:亚马逊官方网站