如果我的银行账户信息被拒绝,该怎么办?

请执行以下步骤,验证您的银行账户信息,以便验证与您的卖家账户关联的账户信息:

  1. 前往【设置】,然后点击【账户信息】。

  2. 在【卖家账户信息】页面的【付款信息】下,点击【银行账户信息】。

  3. 您可以通过【存款方式】页面验证您的账户,点击【管理存款方式】,然后点击【验证】账户以开始验证。

  4. 在【验证存款方式】页面,使用【上传副本】按钮上传您的银行文件。

  5. 验证以下内容:

    • 文件上的名字与您在卖家平台中输入的名字一致。

    • 明确显示了银行徽标、账号和账户持有人姓名。

    • 文件上的日期未超过 180 天。

    • 文件不是屏幕截图。

    • 上传完整的文件并涂黑您不想分享的交易详情。

  6. 选中四个复选框,验证文件中的信息是否准确。点击【提交以进行验证】。点击弹出屏幕上的【继续】。将显示成功消息“您的文件已成功提交”。

注意: 文件验证最多需要 4 个工作日。

银行账户被拒绝的原因

银行账户被拒绝的部分常见原因如下:

  • 您输入的 【存款方式信息】 与银行账户信息不符。您输入了美国活期存款账户的信息,但银行的 9 位路由号码、您的银行账号或支票底部的号码输入有误。请确认并重新输入该信息。

  • 您的银行不在亚马逊全球收款或 Hyperwallet 支持的国家/地区境内。

  • 您输入的是存款单底部的号码,而不是支票底部的号码。虽然这两个号码通常是相同的,但有时可能会不同。请重新输入支票底部的号码。

  • 您的新银行账户验证失败。如果添加的新银行账户的详细信息不正确,就会出现这种情况,您需要为同一字段输入另一个有效的银行账户。


要向您的卖家账户添加新的退回信息或更新现有银行账户信息,请参阅添加、查看和更新您的银行账户信息。

添加新的银行账户信息时遇到的常见问题:

  • 如果您想要选择的国家/地区未在银行账户下拉菜单中列出,请正确设置您的公司地址,然后尝试更新您的银行账户。

  • 如果您无法访问银行账户页面或者系统提示禁止访问,请确保您是账户的主用户或要求主用户授予您使用此页面的适当权限。如果您是主用户,请点击此处向其他用户授予访问权限。


 亚马逊官网原文详情:

What can I do if my bank account information is rejected?

Perform these steps to verify your bank account information in order to validate the account information associated with your seller account:

  1. Go to Settings and click on Account Info.

  2. On the Seller Account Information page, under Payment Information, click Bank Account Information.

  3. You can verify your account through the Deposit method page, click on Manage Deposit Methods, and click Verify account to start the verification.

  4. On the Verify Deposit Method page, upload your bank documents using the Upload a copy button.

  5. Verify the following:

    • The name on the document matches the name you entered in Seller Central.

    • Bank logo, account number, and account holder’s name are clearly displayed.

    • The date on the documents is less than 180 days old.

    • The document is not a screenshot.

    • Upload full document and black out transaction details you do not want to share.

  6. Verify the information on your document is accurate by selecting the four check boxes. Click Submit for verification. Click Continue on the pop-up screen. The success message ‘Your document has been successfully submitted’ is displayed.

Note: The document verification can take up to four business days.

Reasons for bank account rejection

Following are some common reasons for a bank account rejection:

  • The information entered for the Deposit Method Information does not match the bank account information. You entered information for a US checking account, but the bank's 9-digit routing number, your bank account number, or the numbers from the bottom of the check were mistyped. Confirm and re-enter the information.

  • Your bank is not located in a country supported by Amazon Currency Converter or Hyperwallet.

  • You entered the numbers from the bottom of a deposit slip instead of a check. Although these are often the same, in some cases they might not be. Re-enter the numbers using a check.

  • Your new bank account validation fails. This happens when details of new bank account added is not correct and you need to enter another valid bank account for the same.

To add new back information or to update existing bank account information to your seller account, refer to Add, view, and update your bank account information.

Common issues encountered while adding a new bank account information

  • If the country you want to select is not listed in the Bank Account drop-down, set your Business Address correctly and then try to update your bank account.

  • If you are unable to access the bank account page or see a forbidden message, ensure either you are the primary user of the account or ask the primary user to grant you the appropriate permissions to use this page. If you are the primary user, click here to grant access to other users.

 文章来源:亚马逊官方网站