一般来说，若系统后台显示客户已经签收了包裹，客服人员就可以给客户发送货物已签收的短信通知，并在短信中提醒客户检查商品完好无损后，尽早确认收货和对购买体验进行好评。下列范文可供参考。
范文
Dear customer,
The tracking information shows that you have received your package. Please make sure your items have arrived in well condition and then confirm satisfactory delivery.
If you are satisfied with our goods and service, we will really appreciate for a five-star feedback and positive comments you could give us.
If you have any problems, please contact us directly for assistance.
Thank you for your understanding and support.
Best regards.
Andy
范文
Dear customer,
According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on AliExpress.com. If not, please let me know.
Thanks!
Best regards.
范文
Dear valued customer,
We have tracked your order (order No. X X), and it was delivered to the shipping address that you have provided. Please make sure you have received your item(s) in perfect condition, and then please proceed to complete this order.
If you are satisfied with your purchase and our service, we will be grateful if you can provide us with a positive feedback.
If you have any questions, please feel free to contact us.
Thank you!
范文
Dear customer,
I am very happy that you have received the order. Thanks for your support.
I hope that you are satisfied with the items and look forward to doing more business with you in future.
Best wishes.
