打开现金抽屉
您可以使用随附的钥匙手动打开现金抽屉,也可以从 iPad 上无线开启抽屉。iPad 通过收据打印机连接到现金抽屉,现金抽屉会在每次销售后自动打开,或当您在 Shopify POS 应用中点击前往购物车、更多操作、打开抽屉时自动打开。
测试与现金抽屉的连接
在设置收据打印机和您的现金抽屉后,您可以检查它们之间的连接是否正常工作。
步骤:
在 Shopify POS 中,点击 ≡,然后点击设置。
点击管理已连接的硬件。
点击要测试的打印机。
点击测试现金抽屉。现金抽屉应随即打开。
常见问题
为避免出现常见问题,请确保检查以下内容:
现金抽屉的线缆已插入收据打印机
收据打印机有纸
收据打印机已与 iPad 或 iPhone 正确配对
您需要使用在硬件包中收到的现金抽屉线缆将现金抽屉连接到打印机。
如果您点击产品和购物车屏幕上的无销售额,并且现金抽屉未打开,则可能是现金抽屉电缆存在问题。请联系我们的客服团队。
Shopify商户官网原文详情:
Opening the cash drawer
You can open the cash drawer manually using the included keys, or wirelessly from the iPad. The iPad connects to the cash drawer through the receipt printer, and the cash drawer opens automatically after each sale, or if you tap Go to cart, More actions, Open drawer from the Shopify POS app.
Test the connection to the cash drawer
When you've set up your receipt printer and your cash drawer, you can check that the connection between them is working.
Steps:
From Shopify POS, tap ≡, and then tap Settings.
Tap Manage connected hardware.
Tap the printer that you want to test.
Tap Test cash drawer. The cash drawer should open.
Common Issues
To avoid common problems, make sure to check the following:
the cash drawer's cable is plugged into the receipt printer
the receipt printer has paper
the receipt printer is properly paired with the iPad or iPhone
you're using the cash drawer cable you received in the hardware package to connect the cash drawer to the printer.
If you tap No Sale on the products and cart screen and the cash drawer doesn't open, then this is likely a problem with the cash drawer cable. Contact our support team.
文章内容来源:Shopify商户官方网站