对于复杂型询盘，首先应该判断询盘类型;其次应该分析产品选型问题用产品选型问题清单对照客户的询盘，确定客户已经说明的问题和和未说明的问题(还应该向客户询问的问题); 然后，回复客户关心的问题;最后，业务员传达客户应该了解的其他信息。对于复杂型询盘的回复，业务员一定要始终保持清晰的逻辑思维，坚持站在客户的立场，考虑客户最希望获得的有效的交流方式和信息。以这样的原则来进行询盘回复，会给客户留下专业、认真、负责的印象。
复杂型询盘示例
Miss Carrol Guo,
Our company manufactures plantain chips in Brazil.At present we process 10000 kilos of raw green plantain per week. The peeling process is done by hand. I am in China now and therefore interested in visiting your factory Monday October 30, with regards to your green plantain peeling machine. I am not quite sure if your machine is suitable for plantain. My phone number is xxxxxx. Could you please call me?
Hope for your reply.
Best regards,
Keith
（本文内容根据网络资料整理，出于传递更多信息之目的，不代表连连国际赞同其观点和立场）
