对于境内的一些节假日，如春节长假，卖家不能正常发货时，需要向客户发通知，告知不能正常发货的缘由，请求客户同意延长备货期。下列范文可供参考。
范文
Dear valued customer,
Thank you for your order. Please note that there will be shipping delays due to the national holidays and your order might not arrive at the expected time frame. We plan to extend the lead time, would you please accept it?
Thank you for your understanding and cooperation.
Fashion Garment Ltd.
范文
Dear valued customer,
Thank you for your purchase and prompt payment. We will celebrate the Spring Festival, from Jan. 30 to Feb. 5, both days inclusive. During that time, all the shipping services will be unavailable and may cause the shipping delay for several days.
We will promptly ship your items when the post office re-open on Feb. 6. If you have any concerns, please contact us through eBay message.
We apologize for the inconvenience caused and appreciate your kind understanding.
Have a great day!
