以下是在客户收货后,客户服务人员询问货物状况的示例邮件。
Sample
Dear customer,
I am very glad to see that your order has been delivered successfully. Please make sure that the items you ordered are in good condition and then confirm the delivery.
If you are satisfied with our product and service, please give us a five-star feedback and some positive comments. We will greatly appreciate it. If there is any problem or question, please tell us directly for an immediate solution. Please do not submit a refund request before asking us for help. We promise to solve your problem and answer your question as quickly as possible.
Thank you very much.
Best regards!
(Your name)
参考译文:
亲爱的客户:
很高兴看到您订购的货物妥投了。请确认货物完好无损,然后确认收货。
如果您对我们的产品和服务满意,请给我们五星好评,并留下正面的评价,我们将对此万分感激。如果您有任何问题或者疑问,请直接告诉我们,以便我们能立即解决。在向我们求助之前,请不要提交退款申请。我们承诺尽快解决您的问题或者疑问。
非常感谢您。
祝好!
(你的名字 )