当日达备货时间常见问题

1.如何为我的商品启用当日达备货时间？

 

如果您有资格设置当日达备货时间，则可以在当前和新的配送模板上执行此操作。此选项仅适用于国内标准配送和加急配送选项。要启用或禁用当日达备货时间，您需要执行以下步骤：

  1. 登录卖家平台，前往“配送设置”，然后点击“配送设置”。
  2. 您可以创建新的配送模板或编辑现有配送模板。
  3. 在配送模板中查找“备货时间”设置部分（仅对符合条件的卖家可见）。默认情况下，当日达备货时间处于禁用状态。选中复选框以启用当日达时间。
  4. 如果编辑现有配送模板，请确保可在当天配送与该模板关联的所有 SKU。如果这是新创建的配送模板，请将可在当天配送的 SKU 分配给该配送模板。点击此处详细了解如何将 SKU 分配给配送模板。

 

注意： 您可以按照同一流程为所有分配的 SKU 禁用当日达备货时间。在配送模板中禁用该设置后，系统将根据“管理库存”页面上为 SKU 设置的“备货时间”值来计算商品的承诺配送时间。

 

2.我只能为在特定日期前收到的订单进行当日配送。在此时间之后收到的订单会发生什么？

 

您可以在“一般配送设置”中查看标准配送和加急配送的当前订单截止时间。订单截止时间仅适用于启用了“当日达备货时间”的商品。在截止时间之前收到的所有订单应在当天配送。如果在截止时间之后收到订单，您应在下一个工作日进行配送。

默认情况下，标准配送和加急配送的截止时间为当地时间上午 11 点（根据您的默认送货地址的时区）。您可以编辑此设置，以适应您的配送操作。点击此处详细了解如何配置订单截止时间。

 

3.如果我不想提供当日达备货时间，该怎么办？

 

没问题！ 确保您已在配送模板中禁用了“当日达备货时间”选项。禁用此选项将导致系统根据您在“管理库存”页面上为 SKU 设置的值来计算备货时间。

注意： 即使已经为标准配送和加急配送禁用了“当日达备货时间”，您仍需为优先配送选项（当日达、次日达和隔日达）提供当日发货服务。

 

4.当日达备货时间和当日达之间有什么区别？

当日达是一种优先配送选项，仅向达到较高配送绩效标准的卖家提供。当日达要求在下单当天（受订单截止时间限制）将相关订单商品交付给买家。亚马逊要求使用此选项的订单在当天完成取件、包装和配送。点击此处了解有关优先配送选项和当日达的更多信息。

相比之下，当日达备货时间仅适用于国内标准配送和加急配送选项。仅在启用了“当日达备货时间”时，订单才需要在当天完成取件、包装和配送（受订单截止时间限制）。

5.此功能是否也适用于 Prime 订单？

默认情况下，使用标准配送的 Prime 订单将在收到订单后的第二天发货。您可以选择为启用了 Prime 的配送模板启用当日达备货时间。启用此功能后，您需要使用标准配送在当天将商品交付给非 Prime 会员。

6.当日达备货时间是否适用于计划配送？

 

不适用。目前，当日达备货时间不适用于计划配送。您可以为“安排配送”选项启用当日达备货时间。

 

 亚马逊官网原文详情：

Same Day handling time FAQ

1. How do I enable Same Day handling time for my products?

 

If you are eligible to set Same Day handling time, you will be able to do so on your current and new Shipping Templates. This option is only applicable to Domestic Standard and Expedited Delivery options. To enable or disable Same Day Handling Time, you will need to take the following steps:

  1. Sign in to Seller Central and go to Shipping Settings.
  2. You can create a new shipping template or edit an existing shipping template.
  3. Look for the section for Handling Time settings in the shipping template (only visible to eligible Sellers). By default, Same Day handling time will be disabled. Check the box to enable Same Day handling time.
  4. If editing an existing shipping template, ensure that all SKUs associated with the template can be shipped the same day. If this is a newly created shipping template, assign SKUs that can be shipped the same day to this Shipping Template. Click here to learn more on how to assign SKUs to shipping templates.

 

Note: You can follow the same process to disable Same Day handling time for all the assigned SKUs. Once you disable the setting from the shipping template, the promised shipping time of the products will be calculated based on the Handling Time value which is set for the SKU on the Manage Inventory page.

 

2. I am only able to ship the same day for orders received prior to a specific time. What happens to orders received after this time?

 

Under General Shipping Settings, you will be able to view the current order cut-off time for Standard and Expedited Delivery. The order cut-off time only applies to products enabled for Same Day Handling Time. All orders received prior to the cut-off time will be expected to be shipped the same day. If an order is received after the cut-off time, you will be expected to ship by the next business day.

By default, the cut-off time for Standard and Expedited Delivery is set to 11 am local time (as per the time zone of your default shipping address). You may edit this setting to accommodate your fulfilment operations. Click here to learn more on how to configure order cut-off times.

 

3. What can I do if I don’t want to provide Same Day Handling Time?

 

No problem! Make sure you have disabled the Same Day handling time option from your shipping templates. Disabling this will cause the handling time to be calculated based on the value that you have set for the SKU on the Manage Inventory page.

Note: Even if Same Day handling time for Standard and Expedited Shipping has been disabled, you are still required to ship the order same day for Premium Shipping Options (Same Day, Next Day, and Two Day Delivery).

 

4. What is the difference between Same Day Handling Time and Same Day Delivery?

Same Day Delivery is a Premium Shipping option available to sellers who meet high delivery standards. Same Day Delivery requires the order to be delivered to the Customer on the same day it was ordered (subject to order cut-off times). Amazon mandates that orders using this option be picked, packed, and shipped the same day. Click here to learn more on Premium Shipping Options and Same Day Delivery.

In contrast, Same Day handling time applies only to Domestic Standard and Expedited Delivery options. Orders are only required to be picked, packed, and shipped the same day (subject to order cut-off times) when Same Day handling time is enabled.

5. Does this feature also apply to Prime orders?

By default, Prime orders with Standard Delivery are expected to be shipped the next day after receiving an order. You will have the option to enable Same Day handling time for a Prime enabled shipping template. When enabled, you will be required to ship products the same day for Standard Shipping to non-Prime members.

6. Is Same Day Handling Time applicable to Scheduled Delivery?

 

No, at this time Same Day handling Ttme is not applicable for Scheduled Delivery. You may have a Same Day handling time for Arranged Delivery options

 文章来源：亚马逊官方网站 
（本文内容根据网络资料整理，出于传递更多信息之目的，不代表连连国际赞同其观点和立场）