关于亚马逊“受限商品政策”的其他卖家信息和资源

严禁销售非法商品或我们在受限商品政策中说明的其他商品;在发布商品前,每位卖家都有责任仔细查看我们的政策。卖家还必须明白,即使商品并没有在政策中专门说明,他们也有责任确保自己的商品符合所有适用的联邦和州法律。法律会经常变更,因此卖家应该定期检查法规变动情况并采取适当的措施。

我们代表买家不断锐意创新,以便改善我们检测非法商品和其他违反我们政策商品的方式,而且我们会持续调整用于检测此类商品的系统。必要时,我们的系统可能会移除被允许在网站上销售的商品。如果提供给我们的商品信息不完整或不准确,或如果我们的系统将商品错误地识别为受限商品,就有可能发生这种情况。例如,如果一件商品同时拥有“非处方药”和“处方药”两个版本,我们可能在无法确定商品出售的版本时对商品进行限制。另请注意,部分合法商品依然受我们的政策所限制。认为商品被错误移除的卖家应联系“卖家支持”,我们将检查商品并对我们的系统和卖家账户状态(若适用)进行任何适当的调整。请注意,将受限商品改为“缺货”是不符合商品信息合规性要求的。如果未能正确停售或从您的库存中删除所有受限商品,这可能会导致您的销售权限被取消。如果您认为您的商品在亚马逊上被错误地标识为受限商品,请立即停售该商品,以确保符合合规性要求,同时就此限制事项向卖家支持提出申诉。

违反亚马逊政策或适用法律的卖家可能面临强制措施,具体将依据违规的类型和卖家的账户交易历史记录而定。在确定采取何种措施时,我们会考虑卖家整个账户的各种因素,包括违规的严重性和次数,以及其他相关信息。销售权限被取消的卖家在大多数情况下可以对该决定提起申诉。在某些情况下,如果卖家已采取可靠的行动计划来有效消除导致违规行为的根本原因,并将防止此类或其他违规行为再次发生,我们可能恢复该卖家的权限。

以下是一些有助于卖家符合亚马逊政策要求的最佳实践:

  • 请勿因商品未被明确列入我们的 [ 禁止商品示例 ] 或拥有现有 ASIN,就认为该商品是被允许销售的。

  • 指定一位或多位员工负责审查您计划出售的每件商品。该员工应该具有关于该商品和相关行业深厚且最新的知识,包括适用于此类商品的法律。

  • 仔细查看亚马逊“受限商品政策”,包括 [ 禁止商品示例 ] 和您的定期商品目录。这包括库存上传数据中或通过自动系统上传的任何商品。

  • 如果从制造商以外的来源购买库存,请多注重了解商品的源头,以及出售这些商品需要遵守的法律框架。

  • 如果不确定某一商品是否可以销售,请不要发布。

  • 如果出售药物或补充剂,请了解此类商品中的成分并调查它们是否允许销售。除了我们的受限商品政策,网上还有一些资源可以帮助卖家进行此类调查,其中包括以下所列资源。

  • FDA 召回和提醒:http://www.fda.gov/Safety/Recalls/default.htm(注意:需注册才能从 FDA 接收电子邮件自动提醒)

  • Drugs@FDA:http://www.accessdata.fda.gov/scripts/cder/drugsatfda/index.cfm

  • FDA 国家药品代码目录:http://www.accessdata.fda.gov/scripts/cder/ndc/dsp_searchresult.cfm

  • FDA 橙皮书(处方和非处方药品):http://www.accessdata.fda.gov/scripts/cder/ob/default.cfm

  • FDA 绿皮书(动物药品):http://www.fda.gov/animalveterinary/products/approvedanimaldrugproducts/default.htm

  • FDA 关于在线购买药品的提示:http://www.fda.gov/ForConsumers/ProtectYourself/default.htm

  • Legit Script 商品搜索:http://www.legitscript.com/


 亚马逊官网原文详情:

Additional Information and Resources for Sellers about our Restricted Products Policy

Important: When you sell on Amazon, you must follow federal, state, and local laws, and Amazon policies that apply to your products and listings.

The sale of illegal products, or other products described in our Restricted Products policy page, is strictly prohibited, and it is each seller's responsibility to carefully review our policies before listing a product. Sellers must also understand that they are responsible for ensuring that their products comply with all applicable federal and state laws, even if the product is not specifically described in our policies. Laws change frequently, so sellers should monitor regulatory changes regularly and take appropriate action.

We are constantly innovating on behalf of our customers to improve the ways we detect illegal products and products that otherwise violate our policies, and we continually make adjustments to the systems we use to detect these products. On occasion, our systems may remove products that are permitted to be sold on our site. This may occur if there is incomplete or inaccurate product information provided to us or if our systems incorrectly identify a product as restricted. For example, if there is a product with both over-the-counter and prescription versions, we may restrict the product if we are unable to determine which version of the product is being offered. Also note that some products that are legal are still prohibited by our policies. Sellers who believe a product has been removed in error should contact Seller Support, and we will review the product and make any appropriate adjustments to our systems as well as to the seller's account status, as applicable. Please note that moving a restricted product listing to Out of Stock (OOS) does not make the listing compliant. Failure to properly close or delete all restricted product listings from your inventory may result in the removal of your selling privileges. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

Sellers who violate our policies or applicable law may be subject to enforcement action, which can vary depending on the type of offense and the seller's account history. We consider a variety of factors in the seller's overall account when determining what action to take, including the severity and number of violations and other relevant information. Sellers who have had their selling privileges removed may appeal the decision in most cases. In some situations, we may reinstate a seller if the seller has implemented a robust plan of action that effectively addresses the root causes that led to the violations and will prevent recurrence of those and other violations.

Below are some best practices sellers can follow to aid in compliance with our policies:

  • Do not assume that a product is permitted simply because it is not expressly listed in our "Examples of Prohibited Listings" or has an existing ASIN.

  • Assign one or more employees to be responsible for reviewing each product you plan to sell. This employee should have deep and up-to-date knowledge of the products as well as the industry, including laws applicable to those products.

  • Carefully review our Restricted Products policy, including the "Examples of Prohibited Listings," and your product catalog on a regular basis. This includes any products that are included in inventory feeds or uploaded using an automated system.

  • If buying inventory from a source other than the manufacturer, apply extra diligence to understand the provenance of the products and the legal framework in which they may be sold.

  • When in doubt about whether a product may be sold, do not list it.

  • If selling drugs or supplements, understand the ingredients in these products and research whether they are permitted. In addition to our Restricted Products policy, there are some resources available online that can help sellers with this research , including those listed below.

  • FDA Recalls and Alerts: http://www.fda.gov/Safety/Recalls/default.htm (note: includes a sign up to receive automatic email alerts from the FDA)

  • Drugs@FDA: http://www.accessdata.fda.gov/scripts/cder/drugsatfda/index.cfm

  • FDA National Drug Code Directory: http://www.accessdata.fda.gov/scripts/cder/ndc/dsp_searchresult.cfm

  • FDA Orange Book (prescription and OTC drugs): http://www.accessdata.fda.gov/scripts/cder/ob/default.cfm

  • FDA Green Book (animal drugs): http://www.fda.gov/animalveterinary/products/approvedanimaldrugproducts/default.htm

  • FDA's tips for buying drugs online: http://www.fda.gov/ForConsumers/ProtectYourself/default.htm

  • Legit Script product search: http://www.legitscript.com/

     文章来源:亚马逊官方网站