收银机管理

现金抽屉可帮助您安全可靠地跟踪您 Shopify 商店的现金。管理您的收银机可帮助您跟踪现金交易,并且让员工对他们处理的资金负责。

现金抽屉

打开现金抽屉

您可以使用随附的钥匙手动打开现金抽屉,也可以从设备上无线开启抽屉。现金抽屉在每次现金销售后会自动打开,或者您可以通过点击更多操作 > 打开抽屉来从 Shopify POS 中打开它。

测试现金抽屉

在设置收据打印机和您的现金抽屉后,您可以检查它们之间的连接是否正常工作。

步骤:

  1. 在 Shopify POS 中,点击  > 设置 > 管理连接的硬件

  2. 点击要测试的打印机。

  3. 点击测试现金抽屉。现金抽屉应随即打开。

问题排查

为避免出现常见问题,请确保以下内容:

  • 现金抽屉的线缆已插入收据打印机

  • 收据打印机有纸

  • 收据打印机已与设备配对

  • 您需要使用在硬件包中收到的现金抽屉线缆将现金抽屉连接到打印机。

    如果您点击产品和购物车屏幕上的无销售额,并且现金抽屉未打开,则可能是现金抽屉电缆存在问题。请联系我们的客服团队。


Shopify商户官网原文详情:

Cash register management

A cash drawer helps you to keep track of your Shopify store's cash securely and reliably. Managing your cash register helps you keep track of your cash transactions and to hold staff accountable for the money they've handled.

Cash drawer

Opening the cash drawer

You can open the cash drawer manually using the included keys, or wirelessly from your device. The cash drawer opens automatically after each cash sale, or you can open it from Shopify POS by tapping More actions > Open drawer.

Testing the cash drawers

When you've set up your receipt printer and your cash drawer, you can check that the connection between them is working.

Steps:

  1. From Shopify POS, tap  > Settings > Manage connected hardware.

  2. Tap the printer that you want to test.

  3. Tap Test cash drawer. The cash drawer should open.

Troubleshooting

Avoid common problems by making sure that:

  • the cash drawer's cable is plugged into the receipt printer

  • the receipt printer has paper

  • the receipt printer is paired with the device

  • you're using the cash drawer cable you received in the hardware package to connect the cash drawer to the printer.

    If you tap No Sale on the products and cart screen and the cash drawer doesn't open, this is likely a problem with the cash drawer cable. Contact our support team.

文章内容来源:Shopify商户官方网站