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更改您的发件人电子邮件地址

您的发件人邮箱是客户将看到的电子邮件地址。这是客户收到您发送的电子邮件时，在发件人字段中显示的电子邮件地址。如果您的域名是由第三方托管的，则需要将其连接到 Shopify SPF 和 DKIM 记录。如果没有显示，您的电子邮件中的发件人字段可能会显示为 store@shopifyemail.com，或者电子邮件可能会标记为垃圾邮件。若要提高您的品牌知名度，并帮助防止您的电子邮件被标记为垃圾邮件，请使用您商店的域名的电子邮件地址。

如果您有 Shopify 托管的域名，则无需执行任何其他设置，即可从与您商店的域名关联的电子邮件地址发送。

注：某些电子邮件提供商与 Shopify 不兼容或要求您调整您的域名设置。详细了解如何设置电子邮件地址。

步骤：

PC：

1. 在 Shopify 后台中，转到设置。

1. 点击商店详细信息。

2. 在联系信息部分中，点击编辑。

3. 更改发件人邮箱下的邮箱。

4. 单击保存。

如果您的发件人电子邮件地址以 @gmail.com 结尾，而不是以商店名称结尾的自定义发件人电子邮件地址，则在收件箱中，您的电子邮件地址可能会显示为 youremailaddress@gmail.com via shopifyemail.com。

如果您的发件人电子邮件地址 受 DMARC 保护，则在收件箱中，您的电子邮件地址可能会显示为 no-reply@shopifyemail.com，并且客户的回复将被转发到您选择的发件人电子邮件地址。

如果您的域名尚未验证（也称为身份验证），则在收件箱中，您的发件人邮箱将显示为您选择的发件人邮箱，后接 via shopifyemail.com。验证您的域名将删除 via shopifyemail.com。验证您的域名也有助于提高电子邮件的送达率。

如果您的域名尚未经过验证，则在收件箱中，您的发件人邮箱将显示为您选择的发件人邮箱，后接 via shopifyemail.com。若要在不使用 via shopifyemail.com 的情况下从邮箱发送电子邮件，您可以通过点击发件人邮箱页面上的验证来验证您的域名。这会打开一个新窗口，其中会向您提供有关如何通过您的域名提供商创建四条新记录的说明。新记录的主机名称和值需要按照它们在新窗口中的显示顺序输入。域名验证可能最多需要 48 小时才能完成。如果您在设置第三方域名时遇到问题或需要帮助，可以联系您的第三方域名提供商。

并非所有域名提供商都使用相同的术语来创建新记录。可以使用术语“名称”、“标签”或“前缀”来代替“主机名称”。这是您的记录链接到的位置。“值”可能称为此记录“指向”的位置或“目的地”。详细了解第三方域名或联系第三方域名提供商以获取详细信息。

备注：如果验证过程失败，您应仔细检查是否已正确创建了所有四条新记录。查看主机名称和值，确认它们是否符合提供的指南。如果您输入的值不正确，则可以重新尝试验证您的域名。

苹果系统：

1. 在 Shopify 应用中，转到商店 > 设置。

2. 在商店设置下，点击商店详细信息。

1. 点击商店详细信息。

2. 在联系信息部分中，点击编辑。

3. 更改发件人邮箱下的邮箱。

4. 单击保存。

如果您的发件人电子邮件地址以 @gmail.com 结尾，而不是以商店名称结尾的自定义发件人电子邮件地址，则在收件箱中，您的电子邮件地址可能会显示为 youremailaddress@gmail.com via shopifyemail.com。

如果您的发件人电子邮件地址 受 DMARC 保护，则在收件箱中，您的电子邮件地址可能会显示为 no-reply@shopifyemail.com，并且客户的回复将被转发到您选择的发件人电子邮件地址。

如果您的域名尚未验证（也称为身份验证），则在收件箱中，您的发件人邮箱将显示为您选择的发件人邮箱，后接 via shopifyemail.com。验证您的域名将删除 via shopifyemail.com。验证您的域名也有助于提高电子邮件的送达率。

如果您的域名尚未经过验证，则在收件箱中，您的发件人邮箱将显示为您选择的发件人邮箱，后接 via shopifyemail.com。若要在不使用 via shopifyemail.com 的情况下从邮箱发送电子邮件，您可以通过点击发件人邮箱页面上的验证来验证您的域名。这会打开一个新窗口，其中会向您提供有关如何通过您的域名提供商创建四条新记录的说明。新记录的主机名称和值需要按照它们在新窗口中的显示顺序输入。域名验证可能最多需要 48 小时才能完成。如果您在设置第三方域名时遇到问题或需要帮助，可以联系您的第三方域名提供商。

并非所有域名提供商都使用相同的术语来创建新记录。可以使用术语“名称”、“标签”或“前缀”来代替“主机名称”。这是您的记录链接到的位置。“值”可能称为此记录“指向”的位置或“目的地”。详细了解第三方域名或联系第三方域名提供商以获取详细信息。

备注：如果验证过程失败，您应仔细检查是否已正确创建了所有四条新记录。查看主机名称和值，确认它们是否符合提供的指南。如果您输入的值不正确，则可以重新尝试验证您的域名。

安卓系统：

1. 在 Shopify 应用中，转到商店 > 设置。

2. 在商店设置下，点击商店详细信息。

1. 点击商店详细信息。

2. 在联系信息部分中，点击编辑。

3. 更改发件人邮箱下的邮箱。

4. 单击保存。

如果您的发件人电子邮件地址以 @gmail.com 结尾，而不是以商店名称结尾的自定义发件人电子邮件地址，则在收件箱中，您的电子邮件地址可能会显示为 youremailaddress@gmail.com via shopifyemail.com。

如果您的发件人电子邮件地址 受 DMARC 保护，则在收件箱中，您的电子邮件地址可能会显示为 no-reply@shopifyemail.com，并且客户的回复将被转发到您选择的发件人电子邮件地址。

如果您的域名尚未验证（也称为身份验证），则在收件箱中，您的发件人邮箱将显示为您选择的发件人邮箱，后接 via shopifyemail.com。验证您的域名将删除 via shopifyemail.com。验证您的域名也有助于提高电子邮件的送达率。

如果您的域名尚未经过验证，则在收件箱中，您的发件人邮箱将显示为您选择的发件人邮箱，后接 via shopifyemail.com。若要在不使用 via shopifyemail.com 的情况下从邮箱发送电子邮件，您可以通过点击发件人邮箱页面上的验证来验证您的域名。这会打开一个新窗口，其中会向您提供有关如何通过您的域名提供商创建四条新记录的说明。新记录的主机名称和值需要按照它们在新窗口中的显示顺序输入。域名验证可能最多需要 48 小时才能完成。如果您在设置第三方域名时遇到问题或需要帮助，可以联系您的第三方域名提供商。

并非所有域名提供商都使用相同的术语来创建新记录。可以使用术语“名称”、“标签”或“前缀”来代替“主机名称”。这是您的记录链接到的位置。“值”可能称为此记录“指向”的位置或“目的地”。详细了解第三方域名或联系第三方域名提供商以获取详细信息。

备注：如果验证过程失败，您应仔细检查是否已正确创建了所有四条新记录。查看主机名称和值，确认它们是否符合提供的指南。如果您输入的值不正确，则可以重新尝试验证您的域名。

Shopify商户官网原文详情：

Change your sender email address

Your sender email address is the email address that customers will see. This is the email address that is displayed in the From field when your customers receive an email from you. If your domain is hosted by a third-party, then you need to connect it to the Shopify SPF and DKIM records. If you don't, then the From field on your email messages might appear as store@shopifyemail.com, or the email message might be flagged as spam. To increase your brand recognition and to help prevent your email messages from being being flagges as spam, use an email address with your store's domain.

If you have a Shopify-hosted domain, then you don't need to do any additional setup to send from an email address associated with your store's domain.

Steps:

PC：

1. From your Shopify admin, go to Settings.

1. Click Store details.

2. In the Contact information section, click Edit.

3. Change your email address under Sender email.

4. Click Save.

If your sender email address ends in @gmail.com rather than a customized sender email address that ends with the name of your store, then your email address might appear in inboxes as youremailaddress@gmail.com via shopifyemail.com.

If your sender email address is DMARC protected, then your email address might appear in inboxes as no-reply@shopifyemail.com, and replies from your customers will be forwarded to your chosen sender email address.

If your domain hasn't been verified, also referred to as authenticated, then your sender email address will appear in inboxes as your chosen sender email address with via shopifyemail.com after it. Verifying your domain removes the via shopifyemail.com. Verifying your domain also helps with the deliverability of your emails.

If your domain hasn't been authenticated, then your sender email address appears in inboxes as your chosen sender email address with via shopifyemail.com after it. To send emails from your email address without via shopifyemail.com, you can authenticate your domain by clicking Authenticate on the Sender email page. A new window will open and provide you with instructions on how to create four new records with your domain provider. The host names and values for the new records need to be entered in the order that they appear in the new window. It can take up to 48 hours to verify your domain. If you have problems or need help setting your third-party domain, then you can contact your third-party domain provider.

Not all domain providers use the same terminology for creating new records. Instead of “host name,” the terms “name,” “label,” or “prefix" might be used. This is where your record links to. “Value” might be referred to as the place this record “points to”, or the "destination". Learn more about third-party domains or contact your third-party domain provider for more information.

iPhone：

1. From the Shopify app, go to Store > Settings.

2. Under Store settings, tap Store details.

1. Click Store details.

2. In the Contact information section, click Edit.

3. Change your email address under Sender email.

4. Click Save.

If your sender email address ends in @gmail.com rather than a customized sender email address that ends with the name of your store, then your email address might appear in inboxes as youremailaddress@gmail.com via shopifyemail.com.

If your sender email address is DMARC protected, then your email address might appear in inboxes as no-reply@shopifyemail.com, and replies from your customers will be forwarded to your chosen sender email address.

If your domain hasn't been verified, also referred to as authenticated, then your sender email address will appear in inboxes as your chosen sender email address with via shopifyemail.com after it. Verifying your domain removes the via shopifyemail.com. Verifying your domain also helps with the deliverability of your emails.

If your domain hasn't been authenticated, then your sender email address appears in inboxes as your chosen sender email address with via shopifyemail.com after it. To send emails from your email address without via shopifyemail.com, you can authenticate your domain by clicking Authenticate on the Sender email page. A new window will open and provide you with instructions on how to create four new records with your domain provider. The host names and values for the new records need to be entered in the order that they appear in the new window. It can take up to 48 hours to verify your domain. If you have problems or need help setting your third-party domain, then you can contact your third-party domain provider.

Not all domain providers use the same terminology for creating new records. Instead of “host name,” the terms “name,” “label,” or “prefix" might be used. This is where your record links to. “Value” might be referred to as the place this record “points to”, or the "destination". Learn more about third-party domains or contact your third-party domain provider for more information.

Android：

1. From the Shopify app, go to Store > Settings.

2. Under Store settings, tap Store details.

1. Click Store details.

2. In the Contact information section, click Edit.

3. Change your email address under Sender email.

4. Click Save.

If your sender email address ends in @gmail.com rather than a customized sender email address that ends with the name of your store, then your email address might appear in inboxes as youremailaddress@gmail.com via shopifyemail.com.

If your sender email address is DMARC protected, then your email address might appear in inboxes as no-reply@shopifyemail.com, and replies from your customers will be forwarded to your chosen sender email address.

If your domain hasn't been verified, also referred to as authenticated, then your sender email address will appear in inboxes as your chosen sender email address with via shopifyemail.com after it. Verifying your domain removes the via shopifyemail.com. Verifying your domain also helps with the deliverability of your emails.

If your domain hasn't been authenticated, then your sender email address appears in inboxes as your chosen sender email address with via shopifyemail.com after it. To send emails from your email address without via shopifyemail.com, you can authenticate your domain by clicking Authenticate on the Sender email page. A new window will open and provide you with instructions on how to create four new records with your domain provider. The host names and values for the new records need to be entered in the order that they appear in the new window. It can take up to 48 hours to verify your domain. If you have problems or need help setting your third-party domain, then you can contact your third-party domain provider.

Not all domain providers use the same terminology for creating new records. Instead of “host name,” the terms “name,” “label,” or “prefix" might be used. This is where your record links to. “Value” might be referred to as the place this record “points to”, or the "destination". Learn more about third-party domains or contact your third-party domain provider for more information.

文章内容来源：Shopify商户官方网站